Comfort Dragon review for teelaunch: Print on Demand

June 8, 2019

Edit: I have updated my review to a full 5 star in light of communication to fix the situation by the owner over a policy change that caught us off guard. I have been with teelaunch for over 4 years and hope to continue that relationship in the future. Communication and customer support have almost always been top notch. With that in mind, it is my hope that in the future they make it MUCH MORE CLEAR when policy updates, removal of products, changes to pricing/shipping occur, like adding it to the newsletter. The help desk that houses a lot of information isn't even accessible from the main menu on the website. The website in general could use a face lift in the future. It would also be great if they could expand into hats and better branding options to stay competitive in the POD field. It would also be nice to see success stories or other shops being featured in the blog that are utilizing teelaunch in there stores. Overall, I still highly recommend partnering with them, just know that they are growing and with that comes new obstacles, so stay informed. They are thankfully still a very personal company that cares about their brand, so I hope they never lose that passion. It helps to keep us confident in who we are partnering with, no matter the size of our operation. ---