Qute Official review for teelaunch: Print on Demand

3 / 5

July 16, 2021

Not working at all! The website has tons of bugs, the app is not working at all... Just started to work with the app. and now I have no choice but to delete it... Hope they will improve all and see them again . Update: After I reviewed with 1 star, Founder Christopher contacted me and told me that my issue regarding resizing the design uploading is based on what they like but not what I like. He mentioned I am the only person who has this idea and others are willing to adjust their files into (for example 860x600px) photoshop first before uploading it (Because you can not upload 2000x2000) Here I see they replied "We are willing to hear and improve, but in the email I received from the founder he said: (Our app requires our customers to create files specifically for those products, I understand other apps allow you to upload any size file and adjust it to fit the template, but we've found that if the customer takes the time to make it specifically for that product the end result is better then letting them upload whatever they want and try to make it fit. So while I understand that isn't what you're expecting but that is how it is set up. So I will definitely look into that first bug and try to figure out why it happened and get it fixed. ) This comment was absolutely right from their side but completely destroyed the customer's expectations or suggestions. (even if we call it complaint) All over I found the conversation between me and the founder kinda bad. Because He was trying to correcting me!!! And was convincing me that my words and review were bad!!! I feel very very bad and offended. so I will never recommend it to anyone. Even if I was wrong. the way I am feeling very bad, disappointed, and offended is not random. I am not here to review badly. this is my second-time review with a bad rate out of around 30 apps I reviewed. Good luck Wish them a better future, For this respect, I will not bring back my review to 1 star, even though I feel the exact rate in my heart.

Using app

About 21 hours

Total reviews

9

Average rating

3.4

Developer Reply

We chatted with Qute Official this morning, his concerns are more about how the app works and how he'd like it work versus it not being functional. The app is completely functional, but we are always open to hearing ways that we can improve.

teelaunch: Print on Demand for Shopify
teelaunch: Print on Demand
4.1 star
645 reviews

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Shopify App Store