Latter Day Shirts review for teelaunch: Print on Demand

Oct. 24, 2016

Teelaunch is improving so this review may change. I continue to use them because they have awesome prices and you can actually make a profit on your store using them. Printful is still their biggest competitor but Printful is very expensive and I don't know how anyone makes a profit using them regardless of their awesome app. My biggest gripe about Teelaunch is their customer service needs to get with the program. At times they seem "out of touch." If I get an automated email from them telling me that an order had an issue, I would reply to that email expecting customer support to be on the same page as their initial email. Not the case. I end up explaining what the issue is, who had the issue, and how we can resolve the problem. The only thing keeping Teelaunch from being a 5 star vendor may be a simple fix within their IT department. If customer service can Other than that I really think highly of Teelaunch's service and quality. Their app is basic but it gets the job done. I wished they would accept other file formats besides png files. It would be very convenient to send PSD or AI files natively. Some day i guess. For now, 4 stars for great prices, great quality prints, growing inventory, and an app getting better.