ThreadWeird Apparel Company LLC review for teelaunch: Print on Demand

March 27, 2022

I've been with Teelaunch for a couple of years now, and I would never use another POD. Here's why... 1.) After a couple years, I've only had a handful of printing errors (unavoidable in this business), and all of them were promptly replaced and shipped to my customer within 24hrs. (with other PODs I had used prior, bad prints were a common occurrence, and it was like pulling teeth to get a response from customer service in regard to a replacement.) 2.) Customer Service typically responds within minutes or an hour or 2 - depending on the issue. They are always very friendly & knowledgeable, and have gone above and beyond on more than one occasion to ensure that things are running smoothly with the app and my store. 3.) The wide range of products allows me to use them for just about everything. 4.) Prices are excellent for the quality of products. Now to address the new app issue. With a complete change in how the app connects to various platforms (shopify & etsy in my case), a few hiccups are to be expected. Any issues I have encountered have been addressed and fixed very quickly. In one instance, having to do with shipping rates, the owner of TeeLaunch even contacted me directly, and the issue was solved on the spot. In regard to some of the other reviews where people are stating that they had no notice of the switch to the new app, it is obvious that they just weren't paying attention, as there were numerous communications as to how to prepare for the switch to the new app, and as stated earlier, the TL customer service team has been very responsive and helpful with any issues/questions that come up. Bottom line: I have used other apps/POD providers. Teelaunch has been the best experience overall, and I do not foresee me using anyone else. I highly recommend TeeLaunch for POD fulfillment. Mike Holm Owner - ThreadWeird Apparel Company