Teleship Global Shipping for Shopify

Teleship Global Shipping

Ship DDP to 35 countries with upfront duty/tax calculations

Rating

5.0

feedback

13

Reviews

chart

#501

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    23%
  • Less than a year
    69%
  • More than a year
    0%

Reviews Summary

Teleship is highly praised for its exceptional customer service and support, with users highlighting the team's responsiveness, willingness to address suggestions for improvements, and proactive approach. The app is commended for its ease of installation and setup, as well as its effectiveness in streamlining cross-border shipping processes. Users appreciate the transparent charges, competitive shipping rates, and the convenience of DDP (Delivered Duty Paid) shipping to various regions. Additionally, the app's integration with Shopify is seamless, providing accurate VAT rates and shipping costs in a simplified manner. However, some users expressed minor concerns such as the need for more detailed parcel tracking options, occasional issues with shipping rates at checkout, and the desire for expanded shipping destinations like Canada, Australia, and within the UK.

Highlights

Exceptional customer service and support
Efficient cross-border shipping processes
Transparent charges and competitive shipping rates
Seamless integration with Shopify
Minor concerns and suggestions for improvements

Rating Breakdown

  • 5
    100% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 21, 2025

Antoine and the team at Teleship have to be one of the best teams for offering support for the App and being open to suggestions for additional features and improvements. The initial installation and setup was quick and simple with useful notes and YouTube videos to get you started quickly. An initial query was resolved with a few minutes in a video call with Antoine and we were up and running. In the same call I mentioned that it would be great to be able to process eBay IOSS orders for EU customers which we import through the Shopify Market Connect App which Antoine said they'd look into. A few days later and another video call with Antoine and a developer to check some eBay IOSS details and within a couple of weeks they had an integration working. No longer do we have to sort eBay IOSS orders and process them through a third party courier everything goes seamlessly through Teleship. As a bonus the pricing was cheaper that our previous IOSS registration and the parcel prices are very competitive without the need to use comparison websites. From our customers point of view they've already fed back how quickly they've received their parcels without the delays of customs processing, extra payments for fees and knowing to total order cost right at our store checkout. Most of our Western Europe parcels have gone from leaving us to arriving at the customers door in a week!! That's incredible given it's peak season for the postal services and couriers. We can't wait to see where Teleship will go next with the development of the App. Thank you everyone at Teleship.

Using app

--

Total reviews

15

Average rating

4.7

5 / 5 Share

Dec. 10, 2025

Outstanding service from Mr. Antoine at Teleship! I’m genuinely impressed with the level of support I received. Mr. Antoine went above and beyond at every step — extremely helpful, proactive, and always ready to go the extra mile. His professionalism made the entire experience smooth and stress-free. Teleship’s app itself is fantastic — fast, reliable, and truly one of the best solutions for cross-border shipping. It has simplified our fulfillment workflow and is an absolute must-have for any Shopify store owner looking to streamline international deliveries. Highly recommended!

Using app

4 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Using this service since July and our international customers benefit from transparent charges, no surprise costs on receipt of their order - and better shipping charges than previously. As important the support has been very good.

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 23, 2025

Teleship has been fantastic in enabling us to ship DDP to the USA. It works perfectly for small businesses like ours and the app works seamlessly in the background, making it very easy to purchase labels and then just drop off with your regular mail. No need to drop off to different couriers, it just goes with Royal Mail and then is forwarded on from there to the relevant courier. We have been so impressed that we have also started using Teleship with our EU packages, the cost is competitive with Royal Mail, plus you get much better tracking and quick delivery. Finally, I'd like to to mention the support, which is second to none. Antoine is friendly, professional, knowledgeable and has answered all my queries quickly. I recommend this app 100%, its super easy to install, set-up is very simple and its pay as you go which for us a growing business, is perfect.

Using app

20 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 22, 2025

We've only been using this app for a few days but so far I'm beyond impressed. I had a little trouble getting everything configured and Antoine went above and beyond to help me out. Absolutely awesome! This company will be a huge bee in the bonnet of the big carriers before too long and I, for one, am rooting for them all the way! Lower shipping costs, straight forward processes, full transparency, all duties paid upfront and no hidden fees equals happier customers. My prayers have been heard. Highly highly recommended!

Using app

2 days

Total reviews

5

Average rating

5.0

All reviews

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