All reviews

Rating Breakdown

  • 5
    50% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    12% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    38% (6 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

3 / 5 Share

Oct. 6, 2020

Initially, the app was buggy when using a drawer cart style but the issues cleared up when I switched our cart to page style. I reached out to the developer when I was having issues and I never received a response, had to troubleshoot myself.

Store

SUBPAC

Using app

About 1 month

Total reviews

1

Average rating

3.0

1 / 5 Share

June 11, 2019

I had a issue with my store because the checkboxes donnot appear in the cart page but the client is not able to make a purchase without checking the boxes that dont exist. We use the paid version. I contacted the support and no response after a couple of days...

Using app

About 1 year

Total reviews

6

Average rating

3.0

1 / 5 Share

March 1, 2019

App does not show on cart page. It only shows a message as if the checkbox was not selected which stops the shoppers from buying.

Using app

33 minutes

Total reviews

4

Average rating

1.3

Developer Reply

Hi, Sorry you rand into this issue - we would like to help you out with your needs. Please email us at support@saio.io and we will help you asap :) Thanks Saio team

5 / 5 Share

Feb. 14, 2019

Does what it should - plug n' play app. We tried some of the others out there, but this one from Saio works for us and our needs.

Store

Goods

Using app

Almost 2 years

Total reviews

9

Average rating

4.9

1 / 5 Share

Dec. 7, 2018

Been using for less the a day and this app just switches on and off at will. It doesn't seem to work at all on mobile phones too.

Using app

About 7 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks. If you wanna give it one more go, just email us at support@saio.io and we will set the app up to fits your needs.

1 / 5 Share

Aug. 8, 2018

The App stops working without warning, and just shows an error popup message when customers try to check out their order without checking the checkbox; there is no option to allow the customer to NOT check the checkbox.. if they do so, they cannot check out.

Using app

23 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks. Email us at support@saio.io and we will set the app up to fits your needs.

3 / 5 Share

June 11, 2018

Easy to use, but I wish you could require customer to check a box before checkout., or at least notify me if they checkout with a negative answer.

Using app

About 2 months

Total reviews

1

Average rating

3.0

1 / 5 Share

May 24, 2018

You cannot place the boxes where you want to, so don't find the app helpful for my purpose

Using app

34 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks. Email us at support@saio.io and we will set the app up to fits your needs.

5 / 5 Share

May 17, 2018

This app was very easy to install & customise. It has been reliable both in function & support. Our store theme required some customisation to remove our sliding cart & the team at Saio were not only happy assist but supper helpful with the tech biz & had this fixed in a jiffy. They checked the functionality & followed up to ensure we were happy with the changes.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 7, 2018

Just horrible. This app has a tendency to not pop up at times and customers can bypass this step. This app opens you up to a lot of chargebacks and customer confusion. Does not help! Would not suggest to business owners

Using app

9 months

Total reviews

2

Average rating

2.5

5 / 5 Share

April 2, 2018

The app works exactly as stated and was a breeze to install. Because of my Shopify theme, we needed to do some customization and they were more than happy to help us. We greatly appreciated them going above and beyond. Now we are up and running with ease and have peace of mind knowing our terms and conditions are being agreed to by our customers.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2018

this was SO easy to install however i needed an extra feature and eric at support did it for me for free within 24 hours! brilliant!!!! i cannot say enough good things about this app and the service!!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

I have found it easy to set up as a merchant and it is also user friendly for my clients.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2017

Working right out the box - very nice app!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2017

This works very well! A few min after we installed we had the checkbox we needed on our cart. We had some special needs regarding having the checkbox on the checkout page in some cases, we email Saio and after a few hours we was good to go.

Store

Mater

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

We have used this app for over a year now and we are happy so far - Eric from the support has been really helpful with small tweaks so it fit perfect for our store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0