Textbox & Textfield by Textify
Add text box or text field to product page for...
Rating
4.7
feedback
92
chart
#830
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
20%
-
Less than a month
26%
-
Less than a year
36%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality and ease of use. Customers appreciate the app's ability to create customizable text boxes and its seamless integration with their online stores. The standout feature mentioned in many reviews is the exceptional customer support provided by the team behind the app. Users highlight the quick response times, efficient issue resolution, and friendly demeanor of the support staff. The app is commended for its affordability, user-friendly interface, and the variety of customization options it offers. However, there are a few negative reviews that mention issues with customer service, specifically citing instances of poor communication and impatience from certain support team members.
Highlights
Review RSS Feed
All reviews
Jan. 2, 2026
This app is fantastic and the help is there when you need it! I'm so grateful!
Oct. 24, 2025
App does what I need, and upon installation I found it didn't mesh well with my theme (minor formatting). A quick chat and a few hours later, their dev made it work perfectly. First class support.
Oct. 14, 2025
This app has helped us with a few different fields we needed and the support team is amazing!
Sept. 29, 2025
I’ve had a disappointing experience with Pascal from Textify’s customer service. As customers, we try our best to share our thoughts and ideas in good faith. However, when a support member responds with a poor attitude, impatience, or attacks the client instead of addressing concerns calmly, it reflects badly on the company. The Textify app itself is good, but Pascal’s approach in handling customer communication comes across as inappropriate and impolite. Customer service is about patience, empathy, and solutions — qualities that need to be reinforced through proper training in this case.
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