Textbox & Textfield by Textify
Add text box or text field to product page for...
Rating
4.5
feedback
91
chart
#944
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
20%
-
Less than a month
24%
-
Less than a year
37%
-
More than a year
19%
Reviews Summary
The reviews for the Textify app are quite mixed, with both positive and negative feedback. Positive aspects include the app being easy to use, fantastic customer service, quick support responses, and helpful customization options. Users appreciate the simplicity of the app and its effectiveness in adding custom text fields to their online stores. The customer support team is highlighted for being responsive, efficient, and going above and beyond to assist with any issues. On the other hand, negative feedback revolves around issues such as the app creating duplicate products, poor functionality, and dissatisfaction with specific customer service interactions. Some users have experienced difficulties with the app not working correctly on their sites or encountering problems with text fields not displaying properly on orders. Despite these challenges, the majority of reviews praise the app for its functionality and support.
Highlights
Review RSS Feed
All reviews
Jan. 20, 2026
Jan. 14, 2026
Poor experience overall and cannot recommend this app. Never works on my site and constantly disappears. When it does show up the text fields never come through on the order and will just show Textify. What??? Very poor app. Going to look for another. I need this to be fully functional as I am running a business and can't have clunky apps.
Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, as we didn’t receive any support request from you prior to the review. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, especially when it comes to variant pickers. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly, rather than having this reflected in a review that doesn’t fully represent the situation. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you get this sorted.
Jan. 2, 2026
This app is fantastic and the help is there when you need it! I'm so grateful!
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
Nov. 28, 2025
weak app
Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, while you have used the app for over 3 years now and still have it installed, if it's that weak, i am surprised that it's still installed. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, please get in touch if you face any troubles. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you out on any problem you may face.
Oct. 24, 2025
App does what I need, and upon installation I found it didn't mesh well with my theme (minor formatting). A quick chat and a few hours later, their dev made it work perfectly. First class support.
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
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