Textbox & Textfield by Textify
Add text box or text field to product page for...
Rating
4.7
feedback
95
chart
#619
All reviews
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Sept. 29, 2025
I’ve had a disappointing experience with Pascal from Textify’s customer service. As customers, we try our best to share our thoughts and ideas in good faith. However, when a support member responds with a poor attitude, impatience, or attacks the client instead of addressing concerns calmly, it reflects badly on the company. The Textify app itself is good, but Pascal’s approach in handling customer communication comes across as inappropriate and impolite. Customer service is about patience, empathy, and solutions — qualities that need to be reinforced through proper training in this case.
Nov. 25, 2022
the app doesnt work anymore, support says it's working again but it's not, can you please fix it? I mean, it's black friday
Update: The Textfield is showing up on the store. Please have a recheck. Because of the circumstances, we will refund you the last two months of using. Thanks ___________ Hey, thanks for your review. Can you please forward us the link where its not working. You can send your request directly to us: [email protected] Once we have your link we can check your store.
Nov. 24, 2022
Suddenly stopped working. Waste of time. Waste of money. Support hasn't helped with it either. So dissapointed
Hi, thanks for your review, We saw that in night time there was a problem occuring. It was a API timeout. It was resolved. The error was not in the app, but in an API. We are sorry that you had this circumstances. We will refund you the last month of using. We would be happy if we can win your trust again. Contact us for one year free of charge. Thanks