Textbox & Textfield by Textify

Hi, thank you for taking the time to share your feedback – I'm sorry to hear the setup felt frustrating rather than smooth for you. I'd love to understand a bit more about what went wrong so we can fix it. We didn't find any support tickets or live chat messages from your store, so please know our team is available 24/7 and happy to walk you through the setup step by step, at no extra effort on your side. If you'd still prefer not to continue with the app, that's completely fine too. I noticed your subscription is still active, so just to be transparent: you're welcome to uninstall anytime. Either way, your satisfaction matters to us, and I'm here to help if there's anything I can do to turn this experience around. Best regards, Textify Support

Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, as we didn’t receive any support request from you prior to the review. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, especially when it comes to variant pickers. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly, rather than having this reflected in a review that doesn’t fully represent the situation. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you get this sorted.

Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, while you have used the app for over 3 years now and still have it installed, if it's that weak, i am surprised that it's still installed. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, please get in touch if you face any troubles. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you out on any problem you may face.

Update: The Textfield is showing up on the store. Please have a recheck. Because of the circumstances, we will refund you the last two months of using. Thanks ___________ Hey, thanks for your review. Can you please forward us the link where its not working. You can send your request directly to us: [email protected] Once we have your link we can check your store.