Textbox & Textfield by Textify

Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, as we didn’t receive any support request from you prior to the review. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, especially when it comes to variant pickers. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly, rather than having this reflected in a review that doesn’t fully represent the situation. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you get this sorted.

Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, while you have used the app for over 3 years now and still have it installed, if it's that weak, i am surprised that it's still installed. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, please get in touch if you face any troubles. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you out on any problem you may face.

Thank you for your feedback. From our side, the conversation was handled in a respectful and professional manner. Unfortunately, the discussion became challenging due to a lack of patience and respectful communication. While we are always happy to help and thoroughly investigate issues, some matters require time and cannot be resolved instantly. Productive support depends on mutual respect and constructive communication. When interactions become confrontational or impatient, it creates a situation that is not productive for either side. That said, we remain open to assisting further and are happy to help as long as the conversation is conducted respectfully and without attacks or aggression. We are all human and not automated systems — words matter. We kindly ask for the same level of respect that you would also expect and extend to your own customers.

Update: The Textfield is showing up on the store. Please have a recheck. Because of the circumstances, we will refund you the last two months of using. Thanks ___________ Hey, thanks for your review. Can you please forward us the link where its not working. You can send your request directly to us: [email protected] Once we have your link we can check your store.