Textbox & Textfield by Textify
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and efficient resolution of any issues they encountered. The app is described as easy to use, with seamless integration and a variety of customization options for product pages. Users appreciated the affordability of the app and the availability of tutorial videos for guidance. However, there were a few negative reviews mentioning issues with functionality and customer service, specifically citing poor communication and impatience from a support member named Pascal.
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Super schnell und Effektiv!!! Danke
App is perfect for what I need. Was having trouble getting the price to show and Pascal fixed everything for me! Fast and Easy!
Poor experience overall and cannot recommend this app. Never works on my site and constantly disappears. When it does show up the text fields never come through on the order and will just show Textify. What??? Very poor app. Going to look for another. I need this to be fully functional as I am running a business and can't have clunky apps.
Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, as we didn’t receive any support request from you prior to the review. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, especially when it comes to variant pickers. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly, rather than having this reflected in a review that doesn’t fully represent the situation. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you get this sorted.
This app is fantastic and the help is there when you need it! I'm so grateful!
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
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