Textbox & Textfield by Textify
Add text box or text field to product page for...
Rating
4.5
feedback
91
chart
#1,303
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
20%
-
Less than a month
24%
-
Less than a year
37%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects highlighted by users include the app's functionality in creating custom text boxes and its user-friendly interface. Customers appreciate the prompt and helpful customer support provided by the team, with many mentioning quick issue resolution and efficient assistance. On the other hand, negative reviews mention issues with the app not working properly on certain themes, such as text fields not showing up correctly on orders. Some users also expressed dissatisfaction with specific customer service interactions, citing impatience and poor attitude from support members. Overall, the app seems to offer valuable features but may have some compatibility and customer service challenges that need to be addressed.
Highlights
Review RSS Feed
All reviews
Jan. 20, 2026
Jan. 14, 2026
Poor experience overall and cannot recommend this app. Never works on my site and constantly disappears. When it does show up the text fields never come through on the order and will just show Textify. What??? Very poor app. Going to look for another. I need this to be fully functional as I am running a business and can't have clunky apps.
Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, as we didn’t receive any support request from you prior to the review. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, especially when it comes to variant pickers. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly, rather than having this reflected in a review that doesn’t fully represent the situation. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you get this sorted.
Jan. 2, 2026
This app is fantastic and the help is there when you need it! I'm so grateful!
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
Nov. 28, 2025
weak app
Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, while you have used the app for over 3 years now and still have it installed, if it's that weak, i am surprised that it's still installed. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, please get in touch if you face any troubles. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you out on any problem you may face.
Oct. 24, 2025
App does what I need, and upon installation I found it didn't mesh well with my theme (minor formatting). A quick chat and a few hours later, their dev made it work perfectly. First class support.
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
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