TextYess: AI WhatsApp Chatbot
Automate customer support on WhatsApp with AI - TextYess
Rating
5.0
feedback
33
chart
#670
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
39%
-
Less than a year
55%
-
More than a year
0%
Reviews Summary
The TextYess app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ability to address customer concerns, guide them towards making purchases, and generate positive reviews. The AI Assistant feature is highlighted as a key strength, providing accurate and quick responses to customers' questions in multiple languages, leading to increased conversions and improved customer satisfaction. Additionally, users appreciate the excellent customer support provided by the TextYess team, who are described as reliable, helpful, and always available.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 25, 2024
L'IA è diventata il nostro primo punto di contatto con i clienti su WhatsApp che sono felici di ricevere assistenza immediata 24/7. L’app funziona davvero bene, si intregra a Shopify con facilità e sopratutto l’assistenza è costante e sempre puntuale. Abbiamo instaurato un ottimo rapporto con il team di TextYess che oltre ad assisterci accoglie sempre molto volentieri i nostri feedback.
June 5, 2024
Our experience with the TextYess app has been fantastic. TextYess helps us address customer concerns right from the start and guides them towards making a purchase. Plus, it’s helped us get positive reviews from our customers. The support team has also been super reliable and always there when we need them.
Thank you so much for your fantastic review! We're thrilled to hear that TextYess has been instrumental in addressing customer concerns and guiding them towards purchases. It's wonderful to know that our app has also contributed to receiving positive reviews from your customers. Our support team strives to be reliable and available, and your feedback truly validates their hard work. Best regards, The TextYess Team
May 30, 2024
"TextYess is a great tool, highly recommended. We needed to automate answering all of our customers' questions on WhatsApp, and we found exactly what we needed: an accurate AI assistant with a human touch. Incredibly useful, especially for marketing campaigns with high ROAS. What I appreciated the most is the attention they put into customer service; the team is always available to help!"
Thank you so much for your kind words and recommendation! We're thrilled to hear that TextYess has been exactly what you needed for automating customer interactions on WhatsApp. It's great to know that our AI assistant's accuracy and human touch have been beneficial for your marketing campaigns, especially with achieving high ROAS. We pride ourselves on our customer service, and we're glad our team's support has made a positive impact. If you have any more questions or need further assistance, we're always here to help!
May 29, 2024
The installation, setup, and configuration were remarkably simple and straightforward. The accuracy of the answers reduced our Customer Care workload while providing customers with the necessary information, which is crucial. Additionally, the onboarding quality deserves a mention: the Textyess team supports us at every step with kindness and expertise. Excellent job! Highly recommended app.
Thank you so much for your review! We are thrilled to hear that our app works exceptionally well. Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations. We greatly appreciate your recommendation and are grateful for your ongoing support. Thank you again and see you soon! 🌟🌟🌟🌟🌟
May 28, 2024
Si sa che l’IA è il futuro ma vederla in azione è davvero qualcosa di scioccante. L’app funziona benissimo e sopratutto l’assistenza è costante e sempre puntuale. Abbiamo instaurato un ottimo rapporto coi ragazzi di TextYess che oltre ad assisterci accolgono sempre ben volentieri i nostri feedback
Grazie mille per la tua recensione! Siamo entusiasti di sapere che la nostra IA abbia superato le tue aspettative e che l'app funzioni perfettamente per le tue esigenze. La tua soddisfazione è la nostra priorità, e ci fa piacere sapere che l'assistenza costante e puntuale abbia contribuito a rendere la tua esperienza positiva. Continueremo a lavorare sodo per offrirti il miglior servizio possibile. Grazie ancora per il tuo supporto! 🫂
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more