TextYess: WhatsApp Marketing for Shopify

TextYess: WhatsApp Marketing

Grow your eCommerce store with WhatsApp - TextYess

Developer

Rating

5.0

feedback

38

Reviews

chart

#1,441

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    32%
  • Less than a year
    63%
  • More than a year
    0%

Reviews Summary

The reviews for TextYess are overwhelmingly positive, with users praising the ease of setup, seamless integration with eCommerce stores, and the effectiveness of the AI Assistant in responding to customer inquiries on WhatsApp. Users appreciate the quick response times, 24/7 availability, and the ability to set up automations like abandoned checkout follow-ups. The support team is highlighted for being reliable, responsive, and helpful in guiding users through the setup process and providing ongoing assistance. Overall, TextYess is highly recommended for its impact on conversion rates, customer satisfaction, and streamlining customer interactions on WhatsApp.

Highlights

Ease of setup and integration with eCommerce stores
Effectiveness of the AI Assistant in responding to customer inquiries on WhatsApp
Quick response times and 24/7 availability
Support team's reliability and responsiveness
Impact on conversion rates and customer satisfaction

Rating Breakdown

  • 5
    97% (37 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 1, 2024

TextYess is incredibly easy to set up, and it seamlessly integrates with our eCommerce store. We started using TextYess a few weeks ago with excellent results, especially for outbound automations like abandoned checkout.

Store

Salugea

Using app

--

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 31, 2024

My reaction when I first tried TextYess was a resounding 'wow!' I'm fascinated by their speed in developing new features and how their AI Assistant manages to meet every customer request. A truly appreciated app!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

I admit that I was particularly skeptical before trying TextYess, especially regarding the use of WhatsApp for an eCommerce like BricoBravo. However, I decided to give it a shot, tested the tool, and the results so far have been amazing: both in terms of the AI Assistant's performance, which has allowed us to provide hyper-accurate responses to our customers 24/7 in just a few seconds, and the performance of outbound automations, such as abandoned checkout follow-ups. We're super happy to be using TextYess, and we can't wait for them to release the new features in their roadmap!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your honest experience! We’re thrilled to hear that TextYess has exceeded your expectations and delivered great results for BricoBravo. It's fantastic to know that our AI Assistant and outbound automations have made a positive impact, from providing quick, accurate responses to recovering abandoned checkouts. Your satisfaction means the world to us, and we’re just as excited about the upcoming features on our roadmap. Stay tuned! ☺️

5 / 5 Share

Oct. 9, 2024

We were dissatisfied with the various apps that allowed us to set up automations on WhatsApp, such as cash-on-delivery order confirmations. As soon as we tried TextYess, we instantly fell in love with the simplicity of their solution! One of the things we appreciate the most is their responsiveness to requests for new features and platform optimizations. Approved!

Using app

8 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for your positive review! We’re truly glad to hear that TextYess has met your expectations and simplified automations on WhatsApp. Our goal is to make the experience as simple and intuitive as possible for our users. We will keep working hard to improve the platform and meet requests for new features. Your approval is a great encouragement for us! 🌟

5 / 5 Share

Oct. 9, 2024

We decided to implement TextYess for two main reasons: to connect in a much more personal way with our customer base through WhatsApp and to use a new "advertising channel" by setting up automations or sending broadcast campaigns, making the most of our audience's attention. We are thrilled to have TextYess as a partner and curious about their future developments!

Store

Holifya

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're delighted that TextYess is helping you connect more personally with your customers and maximize your audience's attention through WhatsApp. It's fantastic to hear that you're using the platform for both automations and broadcast campaigns. We’re equally excited to have you as a partner and can't wait to bring you even more innovations in the future. Stay tuned for what’s coming next! 💪🏼

All reviews

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