All reviews

Rating Breakdown

  • 5
    97% (37 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 1, 2024

TextYess is incredibly easy to set up, and it seamlessly integrates with our eCommerce store. We started using TextYess a few weeks ago with excellent results, especially for outbound automations like abandoned checkout.

Store

Salugea

Using app

--

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 31, 2024

My reaction when I first tried TextYess was a resounding 'wow!' I'm fascinated by their speed in developing new features and how their AI Assistant manages to meet every customer request. A truly appreciated app!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

I admit that I was particularly skeptical before trying TextYess, especially regarding the use of WhatsApp for an eCommerce like BricoBravo. However, I decided to give it a shot, tested the tool, and the results so far have been amazing: both in terms of the AI Assistant's performance, which has allowed us to provide hyper-accurate responses to our customers 24/7 in just a few seconds, and the performance of outbound automations, such as abandoned checkout follow-ups. We're super happy to be using TextYess, and we can't wait for them to release the new features in their roadmap!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your honest experience! We’re thrilled to hear that TextYess has exceeded your expectations and delivered great results for BricoBravo. It's fantastic to know that our AI Assistant and outbound automations have made a positive impact, from providing quick, accurate responses to recovering abandoned checkouts. Your satisfaction means the world to us, and we’re just as excited about the upcoming features on our roadmap. Stay tuned! ☺️

5 / 5 Share

Oct. 9, 2024

We were dissatisfied with the various apps that allowed us to set up automations on WhatsApp, such as cash-on-delivery order confirmations. As soon as we tried TextYess, we instantly fell in love with the simplicity of their solution! One of the things we appreciate the most is their responsiveness to requests for new features and platform optimizations. Approved!

Using app

8 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for your positive review! We’re truly glad to hear that TextYess has met your expectations and simplified automations on WhatsApp. Our goal is to make the experience as simple and intuitive as possible for our users. We will keep working hard to improve the platform and meet requests for new features. Your approval is a great encouragement for us! 🌟

5 / 5 Share

Oct. 9, 2024

We decided to implement TextYess for two main reasons: to connect in a much more personal way with our customer base through WhatsApp and to use a new "advertising channel" by setting up automations or sending broadcast campaigns, making the most of our audience's attention. We are thrilled to have TextYess as a partner and curious about their future developments!

Store

Holifya

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're delighted that TextYess is helping you connect more personally with your customers and maximize your audience's attention through WhatsApp. It's fantastic to hear that you're using the platform for both automations and broadcast campaigns. We’re equally excited to have you as a partner and can't wait to bring you even more innovations in the future. Stay tuned for what’s coming next! 💪🏼

5 / 5 Share

Oct. 9, 2024

Después de que nuestro equipo italiano implementara TextYess, ¡nosotros también teníamos curiosidad por probarla! Es un producto muy fácil de configurar, y se puede poner en marcha en solo unos minutos. Nos permitió configurar flujos en WhatsApp, como el checkout abandonado, solicitud de reseñas y muchos más, además de analizar directamente en los paneles de TextYess el impacto económico generado por la herramienta.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2024

L'IA è diventata il nostro primo punto di contatto con i clienti su WhatsApp che sono felici di ricevere assistenza immediata 24/7. L’app funziona davvero bene, si intregra a Shopify con facilità e sopratutto l’assistenza è costante e sempre puntuale. Abbiamo instaurato un ottimo rapporto con il team di TextYess che oltre ad assisterci accoglie sempre molto volentieri i nostri feedback.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Grazie infinite a tutto il team di Varriale, siete dei pionieri dell'innovazione nel settore e usate WhatsApp e l'AI in tutte le vostre attività online, sfruttandone a pieno le potenzialità di TextYess. Grazie per i vostri feedback, sono di altissimo valore. Ad un futuro insieme sempre a 5 stelle!🌟🌟🌟🌟🌟

5 / 5 Share

June 5, 2024

Our experience with the TextYess app has been fantastic. TextYess helps us address customer concerns right from the start and guides them towards making a purchase. Plus, it’s helped us get positive reviews from our customers. The support team has also been super reliable and always there when we need them.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that TextYess has been instrumental in addressing customer concerns and guiding them towards purchases. It's wonderful to know that our app has also contributed to receiving positive reviews from your customers. Our support team strives to be reliable and available, and your feedback truly validates their hard work. Best regards, The TextYess Team

5 / 5 Share

May 30, 2024

"TextYess is a great tool, highly recommended. We needed to automate answering all of our customers' questions on WhatsApp, and we found exactly what we needed: an accurate AI assistant with a human touch. Incredibly useful, especially for marketing campaigns with high ROAS. What I appreciated the most is the attention they put into customer service; the team is always available to help!"

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear that TextYess has been exactly what you needed for automating customer interactions on WhatsApp. It's great to know that our AI assistant's accuracy and human touch have been beneficial for your marketing campaigns, especially with achieving high ROAS. We pride ourselves on our customer service, and we're glad our team's support has made a positive impact. If you have any more questions or need further assistance, we're always here to help!

5 / 5 Share

May 29, 2024

The installation, setup, and configuration were remarkably simple and straightforward. The accuracy of the answers reduced our Customer Care workload while providing customers with the necessary information, which is crucial. Additionally, the onboarding quality deserves a mention: the Textyess team supports us at every step with kindness and expertise. Excellent job! Highly recommended app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We are thrilled to hear that our app works exceptionally well. Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations. We greatly appreciate your recommendation and are grateful for your ongoing support. Thank you again and see you soon! 🌟🌟🌟🌟🌟

5 / 5 Share

May 28, 2024

Si sa che l’IA è il futuro ma vederla in azione è davvero qualcosa di scioccante. L’app funziona benissimo e sopratutto l’assistenza è costante e sempre puntuale. Abbiamo instaurato un ottimo rapporto coi ragazzi di TextYess che oltre ad assisterci accolgono sempre ben volentieri i nostri feedback

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione! Siamo entusiasti di sapere che la nostra IA abbia superato le tue aspettative e che l'app funzioni perfettamente per le tue esigenze. La tua soddisfazione è la nostra priorità, e ci fa piacere sapere che l'assistenza costante e puntuale abbia contribuito a rendere la tua esperienza positiva. Continueremo a lavorare sodo per offrirti il miglior servizio possibile. Grazie ancora per il tuo supporto! 🫂

5 / 5 Share

March 21, 2024

We are really satisfied with TextYess. The AI Assistant answers all of our customers' questions, even the most difficult ones, in a few of seconds. A key feature is that since we have customers from all around the world, the AI can guarantee continuous support in any language, offering a 24/7 WhatsApp multilingual shopping experience. Last but not least, we are exploring WhatsApp marketing features and getting some first great results. Recommended!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

It's great to hear that TextYess has been such a valuable asset to your brand! Providing efficient and multilingual support through WhatsApp is a powerful way to enhance the shopping experience for your customers. Additionally, leveraging WhatsApp for marketing purposes can further expand your reach and engagement with potential customers. It's great to hear that you're seeing positive results from these efforts. We are glad to have you onboard!

5 / 5 Share

March 19, 2024

Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

It's great to hear that you found an AI assistant that meets your needs for automating customer support on WhatsApp! Having a tool that can handle inquiries efficiently, especially during peak periods, can be incredibly valuable for businesses. And having attentive customer care from the team behind the AI assistant adds an extra layer of support and reassurance. If you have any questions or need further assistance, feel free to ask anytime! 🌟

5 / 5 Share

March 4, 2024

Applicazione fantastica, consiglio vivamente.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Grazie infinite per la recensione, la vostra opinione è tutto per noi! 🌟🌟🌟🌟🌟

5 / 5 Share

Feb. 23, 2024

Wonderful product. They guided us step by step through the integration and within a few days we were live with a very high quality AI Assistant. We appreciate the fact that the tool not only responds to customers, but helps them find the right products for them and thus has an impact on our conversion rate. Curious about the new features they will implement!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so so much for your review! It is paramount to us to have happy customers and we strive to do our best to assist you anytime. We do all the necessary activities and improvements to push your conversion rate up and make your AI Assistant exactly like any of you in the team: motivated, polite, passionate and available! Thank you 🌟🌟🌟🌟🌟

5 / 5 Share

Feb. 12, 2024

Riccardo e Ilaria del team di Text Yes ci hanno supportato con entusiasmo in tutti i passaggi per installare il nostro assistente virtuale, siamo felicissimi di aver abbracciato con loro questo progetto di successo che ci porterà a migliorare la nostra assistenza al cliente.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Grazie di cuore per le belle parole! È un piacere collaborare con voi in questo progetto, siamo certi porterà ad un notevole miglioramento nella vostra assistenza clienti e ad un incremento delle vendite tramite l'AI Shopping Assistant. Siamo qui per voi in ogni fase del percorso e non vediamo l'ora di continuare a supportarvi nel vostro cammino verso il successo. Grazie ancora per la vostra fiducia nel team di TextYes!

5 / 5 Share

Feb. 12, 2024

Excellent app, it works exceptionally well, responding naturally to all messages and has enabled us to achieve great conversions on our e-commerce. The development team is also outstanding and always available! Highly recommended!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it's been such a valuable asset for your e-commerce business, and that you've found it to be exceptionally effective in engaging with your customers and driving conversions. Our development team is truly dedicated to delivering the best possible experience for our users, so it's fantastic to hear that their efforts have been recognized and appreciated. Your recommendation means a lot to us, and we're grateful for your support. To a bright future together with a lot of in-chat sales!

5 / 5 Share

Feb. 12, 2024

We were skeptical initially of using an AI tool to interact with our customers, but after trying TextYess we were quickly convinced. We were amazed at the ease with which AI can be instructed and the helpfulness of their team. Excited to see the new features they will release!

Using app

2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic review! We are thrilled to hear that our app works exceptionally well and has contributed to achieving great conversions on your e-commerce platform. The fact that it responds naturally to all messages is valuable feedback for us. Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations. We greatly appreciate your recommendation and are grateful for your ongoing support. Thank you again and see you soon!

5 / 5 Share

Jan. 29, 2024

Communicating with a target audience of millennials WhatsApp is a channel to use 100%, both from a customer service and direct sales perspective. Happy to use TextYess and offer our customers a buying experience available 24/7, in all languages!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear about your success in communicating with your target audience through WhatsApp. It's fantastic to know that TextYess has proven to be an invaluable tool for both customer service and direct sales. Creating a buying experience that's available 24/7 in all languages aligns perfectly with customers' expectations. Looking forward to continuing to support your business and providing exceptional experiences for your customers!

5 / 5 Share

Jan. 23, 2024

Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you immensely for sharing your feedback! We're delighted to hear about your seamless experience with the installation and configuration of our chatbot. It's fantastic that you found the process astonishingly simple and efficient, leading to a quick deployment with answers perfectly aligned with your site content, product catalogue, and FAQs. Your recognition of the training process's effectiveness warms our hearts. Knowing that it enables continual refinement of response quality with simplicity and speed is truly rewarding. We understand the critical importance of accurate answers in alleviating the workload for Customer Care and ensuring customers receive the information they need promptly. Thank you for labeling TextYess as a "must-have" app. Your recommendation means the world to us, and we're thrilled to have the opportunity to contribute to your success. We're here for you! 🌟