TextYess: WhatsApp Marketing
Grow your eCommerce store with WhatsApp - TextYess
Rating
5.0
feedback
38
chart
#1,187
All reviews
Rating Breakdown
Review RSS Feed
Jan. 23, 2024
Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.
Thank you immensely for sharing your feedback! We're delighted to hear about your seamless experience with the installation and configuration of our chatbot. It's fantastic that you found the process astonishingly simple and efficient, leading to a quick deployment with answers perfectly aligned with your site content, product catalogue, and FAQs. Your recognition of the training process's effectiveness warms our hearts. Knowing that it enables continual refinement of response quality with simplicity and speed is truly rewarding. We understand the critical importance of accurate answers in alleviating the workload for Customer Care and ensuring customers receive the information they need promptly. Thank you for labeling TextYess as a "must-have" app. Your recommendation means the world to us, and we're thrilled to have the opportunity to contribute to your success. We're here for you! 🌟
Jan. 17, 2024
Very easy product to set up and amazing AI Assistant responses. We were already using it on 3 other brands of our partners and couldn't help but use it in Sublime Shop as well. Really a lot of stuff here!
Thanks for sharing, we truly appreciate it. That's what we want to be famous for - a very easy product that makes customers happy so that they can't live without it! We are very proud of being your partners and look forward to a long future together!
Dec. 19, 2023
In just a few minutes, we were able to set up our AI Assistant on WhatsApp, and it's great to automatically respond 24/7 to all of its customers in just a few seconds. Great product!
Using app
About 2 months
Total reviews
2
Average rating
5.0
That's fantastic to hear, Fitporn Team! We're more than thrilled to know that you've been having such a great experience with us. Ease and speed are our top priority, and it's awesome to hear that we're doing a good job. 🙏
Dec. 19, 2023
After our colleagues from Italy and France started using TextYess' AI Shopping Assistant, it seemed inevitable that we would test it as well. A cool tool! The two features our customers appreciate most are the ability to receive product photos on WhatsApp and the AI's incredible understanding of audio messages. Recommended!
Thanks a lot for the stellar feedback, your support means the world to us! Thrilled to have you with us in multiple countries. Rest assured, we're cooking up even more features to keep boosting that value for you! 🌟
Dec. 13, 2023
We are very satisfied with this tool. AI answers all of our customers' questions, even the most complex ones, in a matter of seconds. A key feature is that since we have customers from all over the world, it can guarantee continuous support, offering a 24/7 WhatsApp shopping experience for our customers.
Thank you so much for the nice words TBD Eyewear Team! We are glad to have you onboard and strive to offer the best customer experience to your customers in any language, instantly, on WhatsApp! Looking forward too see what our future of AI x eyewear looks like. 💪🏼
Dec. 11, 2023
Great performance and amazing answer. In a month conversion rate was 19% with a roas of 28. service is amazing and they are very reactive
Thank you so much for sharing your experience with the world! Numbers are key to us and we are very proud of the results of Marta Ray! To a successful collaboration 🌟🌟🌟🌟🌟
Dec. 5, 2023
We had too many messages on WhatsApp to handle from our customers, especially during peak periods like Black Friday. TextYess helped us to streamline inquiries from customers and at the same time to increase sales. Great tool!
That's great to hear, thanks a lot! Offering an excellent customer care experience on WhatsApp is paramount to us, and it's awesome to hear that we're doing a good job. Let's convert more conversations into conversions together 💪🏼
Dec. 5, 2023
he idea of responding immediately to my clients on WhatsApp, even on weekends, has always appealed to me. I finally found Textyess that allowed me to do this. The thing that amazes me the most is their support, they are always available and ready to help you better train the AI Assistant.
Thank you for the kind words and shout-out, we are super excited and happy to have you onboard. We truly care about our customers and their customers and want to offer the best Whatsapp Shopping experience 💪🏼 We're always a message away for any help!
Nov. 22, 2023
Great tool. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed. Super useful especially during peak periods. The thing I appreciated most is the attention they put into customer care.
Thank you so much for the kind words! We aim to be by the side of our customers at 360º and 24/7 with our AI Shopping Assistant, helping them to reduce the workload and convert more customers in-chat on WhatsApp! Cheers to a successful future together 🌟💪🏼
Nov. 21, 2023
C'était exactement ce dont nous avions besoin ! Un outil très facile à utiliser, nos collègues du département italien utilisaient déjà l'AI Shopping-Assistant de TextYess et vu les résultats générés, nous les avons suivis. Un très bon choix ! Au-delà de la technologie qu'ils ont développée, leur équipe est toujours prête à nous aider à la vitesse de l'éclair.
Nous vous remercions chaleureusement pour votre retour positif sur notre application. Nous sommes ravis que notre AI Shopping-Assistant de TextYess ait répondu à vos besoins et vous ait été utile. Votre confiance et votre satisfaction sont notre priorité. Nous restons à votre entière disposition pour tout support supplémentaire. Au plaisir de continuer à vous offrir une expérience exceptionnelle. 💪🏼
Nov. 8, 2023
Our customers often have a lot of doubts about what products to buy and this used to negatively impact the Conversion Rate of our store. Since we implemented AI Shopping-Assistant on WhatsApp, our sales have increased and our customers are delighted to receive qualified responses in less than 30 seconds. Thank you TextYess!
Dear Sweetaly, thank you for sharing your experience with our AI Shopping-Assistant on WhatsApp! We're thrilled to hear that it has made a positive impact on your store's conversion rate and customer satisfaction. It's rewarding to know that your customers are receiving qualified responses swiftly, contributing to increased sales. We appreciate your trust in TextYess, and we look forward to continuing to support your business. 💪🏼
Nov. 2, 2023
This app is nothing short of extraordinary. To truly grasp its remarkable potential, all you need to do is give it a try. With an ultra-responsive and even proactive support team that constantly enhances its offerings, it outshines all other chatbots, rendering them outdated by comparison.
We are glad to have you as a customer and we admire your pioneering attitude - every time we release a new feature you a are always there to try and implement it to offer the best customer experience to your customers. 🌟🌟🌟🌟🌟 Thanks for sharing your opinion with the Shopify community, we will do our best to keep up with it!!
Nov. 2, 2023
Before stumbling upon TextYess, I experimented with approximately two AI assistants, and they were all disappointingly subpar. However, TextYess stands out as a remarkably well-crafted, seamlessly integrated, and impressively content-savvy solution. Right from the get-go, it's user-friendly, well-versed in our products, and proficient at addressing queries. In cases where it lacks answers, it efficiently directs them to our support team. I couldn't be more pleased with TextYess, and their attentive, enthusiastic, and supportive team further elevates the experience. I wholeheartedly endorse it.
Thank you so much! We will make sure to keep up with the good work and become even better. We really appreciate you taking the time to share your satisfaction with the world, and we are glad to hear our service mets your expectations. 🤩💪🏼
Nov. 2, 2023
I love TextYess! This approach has significantly contributed to MicheleBazar's enhanced conversion rates and substantial sales growth, ultimately yielding an impressive 20-fold return on investment. Yay! We are handling a lot of support tickets, and thanks this AI bot we can offer more accurate experience. What I liked the most is that I can customize AI's responses by providing specific training, so that it aligns with our tone of voice. This is something I could not do with my previous app. The only drawback is that it's a new app, but I could still get excellent support from the team to make sure I set it up correctly.
Numbers, numbers, numbers... amazing! 📈 Thanks a lot for sharing your experience, we do our best to turn conversations into conversions everyday. Our AI Shopping Assistant is built to be 24/7 by your customers and help them with everything they need exactly like you would do. We look forward to building the future of Conversational Commerce together. 💬
Nov. 2, 2023
Our experience with the TextYess app has been super positive. TextYess provides a first point of contact to rsolve customer concerns and lead them to conversion. In addition, the support from the team is unwavering.
That's what we want to be famous for - an amazing platform and the Greatest Support Team! Thanks for sharing, we truly appreciate it. Your team also deserves kudos for the constant work in prompt engineering, lucky customers out there. 🏆
Oct. 16, 2023
TextYess is addictive. Our customers love the Shopping-Assistant on WhatsApp! I think that this is the future of online shopping. So happy to ride this innovation and see the huge increase that this tool is bringing to our Conversion Rate.
This is 🎵 to our ears. It's called Conversational Commerce, can you hear it? We couldn't be happier to hear about the experience you've had with us, Prolon. Sharing your TextYess results with the world is of extreme importance to us. We sincerely look forward to having pioneers like you onboard for many years to come and shape the future of online shopping together!
Oct. 16, 2023
We have been fortunate to be able to use among the first eCommerce AI on Whatsapp thanks to TextYess and the results are phenomenal and not only that...sales through this channel have increased and the assistance provided is even better than what we used to give "in person." Moreover, it all translates into more time available during the course of the day that we can devote to other tasks!
That's fantastic to hear, thanks a lot! We're glad to know that you've been having such a great experience with us. Offering a fantastic customer experience on WhatsApp is paramount to us, and it's awesome to hear that we're doing a good job. Let's convert more conversations into conversions together 💪🏼
Oct. 5, 2023
Expressing the remarkable capabilities of the TextYess platform is no easy feat. This platform has brought about a seismic shift in our day-to-day work processes, streamlining them to perfection. Moreover, our customers' experiences have been elevated to an entirely new level, with interactions that are not only smoother but also more engaging and personalized. One standout result of implementing TextYess AI is the significant improvement in our conversion rates. We've witnessed a substantial increase in the number of visitors who turn into paying customers, which has had a direct and positive impact on our bottom line. To put it simply, we can't emphasize enough how invaluable TextYess AI has become to our business. It's not just a tool; it's a game-changer. If you're looking to boost efficiency, enhance customer experiences, and drive up conversion rates, we wholeheartedly recommend giving TextYess AI a try. It's a decision you won't regret.
That's fantastic to hear, thank you so much! 🌟🌟🌟🌟🌟 Sharing your opinion about TextYess is invaluable to us and we'll be doing our best to live up to your expectations at all times. 💪🏼 Cheers to even more conversations and conversions with TextYess, your satisfaction is our priority. 💬