Detective FAQ Chat & Helpdesk

Oct. 7, 2021

I use this app and I like it but it is not usable from Android mobile users. Specially the tracking and contact us feature of the floating widjet. Once you start typing, the keyboard makes the page slide up and you cannot see where you are typing...

June 21, 2021

wasnt too difficult to set up. it deleted all my questions and reset it to defaults after it didnt work randomly on the website for about 6 hours

June 20, 2021

Really great app, very simple to use and excellent customer support even for the free package! Would recommend

May 26, 2021

Great apps, looks sleek, free service pack is enough to address most e-commerce needs. Included suggested FAQs questions for those who don't know where to start.

May 26, 2021

The developer/founder was incredible in responding to my many tweaking of the widget on how it shows on mobile devices, love all the features and I am confident this app will help with my conversion. I have not launch yet but feel good about the possibilities with the assistance of this app to make the user experience on my store seamless

May 4, 2021

We've tried several FAQ apps, but really like this one a lot. The UX is really nice and the features and price point fit well. Most importantly, their support is exceptional - personal, thorough and fast. Recommended!

April 1, 2021

Thank you for creating it! The app has been the perfect addition to my site for the FAQ's - And a friend told me you are really responsive for any problems too which is important to me, as I am NOT tech savy.. As I have only just launched my website, I have not had any customer reviews yet, however it ticks all my boxes.

March 20, 2021

This app will really improve your conversion rate and customer experience. great support as well. Thank you!

March 9, 2021

A great app if you're looking for an all-in-one solution for your FAQ needs. It took me a while to get my head in the zone with some features but Caner has been absolutely brilliant in helping me with set up and despite my many emails, nothing seems to be too much trouble. I am now 100% delighted with the look and function we have for our static FAQ page and Support widget which I believe will save precious time by not having to answer the endless same old questions we were getting on Shopify Chat. We've got the Pro plan BTW and consider it is money very well spent. Thoroughly recommended.

March 2, 2021

I recommend you to use a useful nice app number 10 in customer relations In terms of price, it is much better than other applications

June 28, 2021

all data has been erased and the application has remained as recently installed. Can you recover the application as it was? It erased everything by itself

Feb. 13, 2021

I love the fact you can roll up FAQ's to make it easier to read and or find what you are looking for

Feb. 9, 2021

Great app, looks good and very easy to operate . Really recommending this app for the entrepreneurs that needs a time saver

Feb. 5, 2021

I used this app to further explain some of the services that I offer. It was really easy to install and set-up. My FAQs were published live within minutes of me installing the app. I actually have this app installed in a few of my e-commerce stores.

Feb. 1, 2021

Easy to implement and looks great. Exactly what I needed, quick setup and a lot of customization options

Jan. 26, 2021

Great app with amazing support! This app basically has everything you need to build a successful FAQ page. The widget is also extremely convenient. Support also responds within the same day. They've been great.

Jan. 12, 2021

I have been using this app since launch and its been crucial in managing my business. it is easy to use and update. it truly helps and guides my customers

Jan. 12, 2021

just awesome, it has everything that i needed, easy to use and very versatile. I would recommend to everyone.

Nov. 24, 2020

An amazing app, that fulfilles our every need. The developers were super helpful in getting us setup, and even developed a collection page FAQ for our pages. Highly recommended, and it's the best FAQ app we've used.

Nov. 20, 2020

Great App. You can do everything you want and it's easy to use. Fast and awesome support. Highly recommend!