côte review for SC Sales Motivator
Dec. 30, 2019
The app has caused a lot of issues for the store, at some point, it deactivated my "checkout" button, it got installed in the wrong theme of the store for no apparent reason so when I was testing the banner was showing on my live store, it has been a pain, but on the bright side today I spent about an hour with Sukh from the support team. The chat interaction was super helpful, we figured out a solution together. If it wasn't for the great support I received from Sukh I would give the app fewer stars.
Hello there! I'm so sorry about the issues you ran into prior to getting help from Sukh - unfortunately, I couldn't find the email correspondence related to the checkout issues, so I can't confirm what may have gone wrong there. I'm glad to hear that Sukh was able to work with you to get things cleared up this time around! If you're interested, we also have some documentation on our Help Center related to hiding the banner on all pages, which may be a workaround in the future rather than removing the app's coding in the interim. Please don't hesitate to reach out if you have any other questions - we hope we can continue serving you in the future!
