SC Sales Motivator
The reviews are overwhelmingly positive, with many merchants praising the app’s ability to drive sales through gift-with-purchase, free shipping, promo bars, and goal-based incentives. Users frequently mention that the app is easy to use once installed, that it can increase average order value and conversions, and that it works well for promotions like Black Friday and holiday campaigns. Customer support is a major strength throughout the reviews: many customers highlight fast responses, knowledgeable agents, and hands-on help from specific support staff who quickly fix theme, cart, and installation issues. The main negatives center on reliability and setup complexity. Several reviewers report bugs or inconsistent behavior, including incorrect gift qualification, duplicate gifts, currency handling problems, goals stopping prematurely, and issues with cart or checkout functionality. A recurring complaint is that the app often requires manual code installation or extra paid setup, which some merchants found frustrating or time-consuming. A few users also mention poor communication or slow resolution when problems arise, though these complaints are much less common than the praise for support.
Review RSS feed
Definitely 5 STARS Hands Down!!!! All of the agents that were assisting me with my banner issue were AWESOME!!!! They followed-up with me several times to let me know that they were handling my issue. Even when I might have forgotten to respond back to them....they continue to reach out to me until my matter was resolved. Thank You So Much for Your Hard Work!!!!
Thank you so much for your kind words! We're thrilled to hear that our team were able to assist you effectively with your banner issue and that you appreciated their follow-up efforts. Your satisfaction is our top priority, and it’s wonderful to know that we were able to resolve your matter. We truly appreciate your support and feedback! Best, The Shop Circle Team
I needed help to remove a popup, used the chat and received great service. Very communicative and professional. Thanks!
Nice in theory, but it works inconsistently. For our Black Friday offer (free gift for a specific order threshold), it granted free gifts to orders that didn't at all meet the set order threshold. Don't recommend this app, I'm sure there are much better options out there that work properly.
Jeff killed it! I had a quirky issue after doing some theme modifications to my store and Jeff popped in and fixed it and pushed it live for me all while I was on the road just checking in on email. The GWP function is a life safer. Customer Service is thorough, fast and complete. Highly recommend.
This app duplicates the product you want to make free and then adds it LIVE to your website! Customers can add the product at $0.00 and checkout without hitting the sales motivator threshold. It also displays an incredibly unprofessional looking message in the duplicated product description about how it should not be deleted and is a hidden motivator product - again all live for customers to search for and view on our site. If you hide the free product then the free gift malfunctions and will not be added even to qualifying orders. Very bad user experience for us and our customers. Will be uninstalling and looking for a free gift app elsewhere.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.