All reviews

Rating Breakdown

  • 5
    87% (160 ratings)
  • 4
    7% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (8 ratings)

Reviews with Text

  • 100% (184)
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3 / 5 Share

Dec. 30, 2019

The app has caused a lot of issues for the store, at some point, it deactivated my "checkout" button, it got installed in the wrong theme of the store for no apparent reason so when I was testing the banner was showing on my live store, it has been a pain, but on the bright side today I spent about an hour with Sukh from the support team. The chat interaction was super helpful, we figured out a solution together. If it wasn't for the great support I received from Sukh I would give the app fewer stars.

Store

côte

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello there! I'm so sorry about the issues you ran into prior to getting help from Sukh - unfortunately, I couldn't find the email correspondence related to the checkout issues, so I can't confirm what may have gone wrong there. I'm glad to hear that Sukh was able to work with you to get things cleared up this time around! If you're interested, we also have some documentation on our Help Center related to hiding the banner on all pages, which may be a workaround in the future rather than removing the app's coding in the interim. Please don't hesitate to reach out if you have any other questions - we hope we can continue serving you in the future!

3 / 5 Share

Oct. 14, 2015

Love the idea of this app! The install was easy and setup was easy. Unfortunately we're not able to use it because there isn't enough flexibility to exclude/include certain products, collections, etc. from the set goals. See, we have wholesale customers and retail. We also have 1 particular product that is extremely heavy and needs to be excluded from free shipping. I use several of Bold's products and really love most of everything they do. I'm sure they'll add the flexibility I need in the future. - I hope it's soon!

Using app

5 days

Total reviews

5

Average rating

4.4