Viking Shop review for Theme Updater & Backups | OOTS

1 / 5

May 24, 2023

Worst customer service. I bought their theme 4 years ago for $425. At first you could upgrade for FREE. Now you have to pay $9 to upgrade. Knowing that from July 28, 2022 to November 2022 there were no less than 6 updates of the theme because each time the new updates had bugs. This is a total disrespect towards the customer. It's already not the cheapest theme on the market, but to have to charge again its own customers to get updates? That's really taking people for cash machines.

Using app

Over 1 year

Total reviews

7

Average rating

3.3

Developer Reply

Hi Viking Shop team! Theme Updater Plus' free plan allows you to register your theme, install the latest version of your theme, and receive email notifications for new versions If you are interested in streamlining the update process, we recommend looking at our Pro Plan, which includes the ability to preserve most settings and customizations when updating, identify code conflicts in new version, and automatically include new language files. Thank you very much for your review of Theme Updater Plus! All the best, Out of the Sandbox

Theme Updater & Backups | OOTS for Shopify
Theme Updater & Backups | OOTS
3.9 star
307 reviews

Shopify premium theme updates and online store data backups

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