Infinite1 Brand review for Theme Updater & Backups | OOTS

3 / 5

March 19, 2025

The only thing it did for me is install an updated version of my current theme, which I've already done from the Shopify theme store. Everything else I have to do manually. Plus, there is no option to cancel your plan so I have to contact customer support just to cancel, which I find unnecessary. Edit: I did contact support and they were very friendly and willing to help. therefore, I am willing to upgrade the rating.

Using app

13 days

Total reviews

3

Average rating

3.0

Developer Reply

Hi Infinite1 Brand team! Sorry to hear that you are having trouble with the app - I can see that you responded with "Thanks for your speedy response. The steps you provided are very helpful" in the ticket we have open with you, but it sounds like you might need a bit more help. We were able to help with the cancelation of your subscription on the same day that you started it, but did not know that you were needing assistance with updating the theme itself, as this was not mentioned in your ticket. We would appreciate the chance to support you where we can, and hope that you will reply to our follow up in the open ticket. All the best, Out of the Sandbox

Theme Updater & Backups | OOTS for Shopify
Theme Updater & Backups | OOTS
4.0 star
326 reviews

Shopify premium theme updates and online store data backups

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