OchelariDirect review for Theme Updater & Backups | OOTS

1 / 5

Nov. 4, 2019

I just wanted to Upgrade from Turbo to Flex but not anymore. If you don't move back the pricing of the updater app to free plan and pro , like it was before, you will loose all your clients. I was told when purchased the Turbo theme that we have free updates forever, doing this manually is impossible. Especially when the previous version has glitches , and now we can't do anything without paying the extra buck.

Using app

5 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi OchelariDirect — thank you sharing your feedback and concerns! We understand that updating a Shopify theme by uploading the updated version and reconfiguring the settings can be time consuming, so we have been working hard on improving and maintaining the Theme Updater App, adding new features and support for more themes, and want to keep offering you the time-saving convenience of updating without needing to reconfigure your settings. We understand your grievance with the change in pricing, and hope the subscriptions options we're offering line up with how you value the app, so we can continue to offer you the fastest updating experience possible. Regular updates via the standard Shopify updating process will remain free, and in addition to that, the first year of the TUA Basic plan is free with each theme registration. So if you do happen to upgrade to Flex, you would have a year of free use from the date you register your new theme! Please feel free to reach out to us directly here: https://help.outofthesandbox.com/hc/en-us/requests/new for any additional questions about the Theme Updater app, the Pro Plan or any other theme questions in general. All the best, The Out of the Sandbox Team

Theme Updater & Backups | OOTS for Shopify
Theme Updater & Backups | OOTS
3.9 star
293 reviews

Shopify premium theme updates and online store data backups

Shopify App Store