The Architectural Forum review for Theme Updater & Backups | OOTS

Hello The Architectural Forum, Thank you for taking the time to review our app. We understand your frustration, but we wanted to follow up on this review to clarify a point regarding the update process. Purchasing a theme comes with free updates for life. These free updates come in the form of brand new files of the latest version of the theme. The new version of the theme does need to be rebuilt, as is the standard process for updating any Shopify themes. Our Theme Updater app was developed to provide a shortcut for updating. The app can update a copy of your theme while preserving your home page sections and theme editor settings. We have recently implemented a subscription fee for the app, but all new theme purchases come with a free year of the app’s Basic Plan. The free year begins from the date the new theme file is registered in the app, a process which is necessary to unlock the updating feature. So in short, any purchase of our themes comes with the guarantee of free updates for life following the normal Shopify procedure for updating. The app is also free for the first year with the theme, after which, a subscription is required to continue using the Theme Updater app. We’d be happy to answer any additional questions you have regarding updating the themes, or any shop-specific questions you might have. You can reach out to our Help Centre here: https://help.outofthesandbox.com/hc/en-us/requests/new. All the best, The Out of the Sandbox Team