Nikki Darling review for Theme Updater & Backups | OOTS

1 / 5

July 21, 2020

Making the theme updater a paid product is very frustrating, given how much the theme costs in the first place, and will be the reason I no longer recommend Out of the Sandbox to other retailers.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hello Nikki Darling Team, Thank you for your feedback. I wanted to share some details regarding the app to provide some clarification on the paid and free features. The app offers a free trial period with a theme purchase. The Basic Plan features for the app are available for free for one year from the date the theme was purchased. This free year is provided as a window for a new theme user to determine how much value the app provides to their store. After the free year expires, a subscription is required to update the theme while preserving the content and settings configured with the default theme features. The app is a tool that will speed up the process of updating but it is possible to obtain the latest theme files without paying for the app. Our Theme Updater app offers new updated files for free so that you can update in the standard Shopify process by rebuilding the theme with the latest version. The paid subscriptions (Basic and Pro plans) offer a shortcut to the standard Shopify updating process. Rather than rebuilding the theme in a new file, the app is able to preserve the content and settings that have been configured with the default theme features. I hope this clears up some of the details around the subscription plans and the free features that are offered. Please don’t hesitate to reach out to our support team if you have any other questions about the app! Wishing you all the best! Out of the Sandbox

Theme Updater & Backups | OOTS for Shopify
Theme Updater & Backups | OOTS
3.9 star
293 reviews

Shopify premium theme updates and online store data backups

Shopify App Store