Concetto è review for Theme Updater & Backups | OOTS
July 31, 2020
The app has a bug. I asked for a refund. They are not very open to this type of requests. Basically I bought a thing. This thing is not as it's supposed to be. So I asked for a refund (also because I never got the ads about the app until a month after the "12 months of free available theme updates"). Basically I bought their theme 13 months ago. I discover that it needed some updates. I bought their app (14$ perr month) a month ago to have my first theme update. The app has a bug, they told me: "we are sorry ad we are working on it". Perfect, with my money. Anyway keep the 14$ and enjoy them!
Hello Concetto è Team! Thank you for your feedback, we had an issue impacting a small number of merchants when using the diff checker feature. We have now corrected it. We appreciate you choosing the Theme Updater app as the easiest and fastest way to update your Out of the Sandbox theme. We do provide free updates for the lifetime of your shop when you purchase one of our themes; the app (not required to update your theme) is only free for the first 12 months from the date of purchase. Thank you again for your feedback and support of Out of the Sandbox themes.

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