One4Boys review for Theme Updater & Backups | OOTS

1 / 5

Oct. 28, 2021

I am just going to say that the customer service is terrible !!!. First, the lady told me to go somewhere else to resolve the issues caused by the Booster app to my online theme ( I am still working on it). Secondly, somebody else tries to mitigate the rudeness on the first email providing the same answer but using a different tone.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for this feedback. We aim to provide a high quality support experience and it sounds like we fell short here. We will be looking into this further and sending a response to you shortly. We apologize and thank you for your understanding.

Theme Updater & Backups | OOTS for Shopify
Theme Updater & Backups | OOTS
3.8 star
307 reviews

Shopify premium theme updates and online store data backups

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