GordonStuart.com review for Theme Updater & Backups | OOTS

1 / 5

Oct. 30, 2021

I followed the instructions regarding my unsupported theme. Still displayed as unsupported. The support email told me to do what I’d previously done. Since this is a paid app, why did I not receive actual support?

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi there - thank you for this feedback. One of our agents is currently looking into this issue and awaiting your response to troubleshoot further. We appreciate your patience and look forward to hearing back from you on your support ticket.

Theme Updater & Backups | OOTS for Shopify
Theme Updater & Backups | OOTS
3.8 star
307 reviews

Shopify premium theme updates and online store data backups

Shopify App Store