Ketsol review for Theme Updater & Backups | OOTS
June 7, 2022
This app makes me want to switch to a new theme company entirely. I (along with seemingly several other users) have an issue with Flex rendering on mobile crawlers, so google believes my site is not responsive. After emailing back and forth with them, their only solution was to install the updated theme. But, you can't download and update flex anymore without using their app. This app costs 80+ per year. If their theme doesn't work on mobile, then why would I be responsible for paying to update it? Out of the Sadbox used to be the best Theme providers, and now its just so terrible, and falling behind other apps I use on other sites.
Hi Ketsol team! Thank you for your feedback! There seems to be some confusion here about the Theme Updater App - while the Theme Updater App makes the updating process quicker, easier, and includes exclusive features, you can also upgrade your theme, for free, to the latest version by manually updating. We have a great support article that can help manually update your theme here: https://help.outofthesandbox.com/hc/en-us/articles/4409266932883-Updating-a-Theme-Manually If you do decide that you would like to use the Theme Updater App to help update your theme, feel free to read through our Theme Updater App FAQs: https://help.outofthesandbox.com/hc/en-us/articles/115006910567-Shopify-Theme-Updater-App-FAQs A member of our support team has reached out to you via email about your specific mobile responsiveness issue as well! All the best, Out of the Sandbox
Shopify premium theme updates and online store data backups