Ally Safety review for Theme Updater & Backups | OOTS

1 / 5

Dec. 12, 2022

I have really liked my OOSB theme but this app and the support have been so bad that it has, unfortunately, really changed my view of Out of the Sandbox. Also, typically apps are priced based on their usefulness to the customer. How do justify charging $89 for an app that has low review ratings, poor functionality, and requires a significant amount of manual work on the customer's end?

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Ally Safety team! When updating your vintage Turbo v4.1.1 theme to OS 2.0, all content will need to be rebuilt. This is a one-time process required by Shopify to align with new templating standards. You will still be able to use the Theme Updater to help streamline your updates with future releases! With all of our Out of the Sandbox themes, you only need to pay once, and the theme license is yours - there is no additional cost to retrieve an updated theme version! The Theme Updater does have monthly and yearly subscription options. With the Free plan, you are always able to download the most recent theme version at no additional cost, and update manually. For this update to OS 2.0, because of Shopify's new templating standards, this is advised. Thank you very much for your feedback! All the best, Out of the Sandbox

Theme Updater & Backups | OOTS for Shopify
Theme Updater & Backups | OOTS
3.8 star
278 reviews

Shopify premium theme updates and online store data backups

Shopify App Store