Deskneko review for ThisNew Product Personalizer

Dec. 1, 2023

Honestly, this is the worst print on demand company we've worked with in our 4 year career in the Print On Demand industry. We've fulfilled over 17.000 orders with multiple factories ranging from Printify to ThisNew. Each factory has their flaws but ThisNew tops them all. Let me summarise: 1. The highest % of late shipments 2. The highest % of misprints, damaged products and shipping the wrong products 3. They DO NOT own up to their mistakes and always make excuses that "it's normal" and offer a $1 coupon for a $40 product that arrived damaged or with a misprint 4. This last one I've led slide for a while but I am 99% convinced that there's a leak in a their system or employees are stealing designs and selling them on AliExpress, I wouldn't trust them with my bestselling designs... Mistakes and Errors can happen, I'm normally an understanding person but when 1 in 10 products arrive with problems and the company never offers a resolution, that's just plain BAD BUSINESS.