Ignite Styling review for ThisNew Product Personalizer

1 / 5

June 4, 2020

DO NOT USE THIS APP! I think I just lost my money, sent it by wired transfer, emailed them no answer. Why is Shopify not talking acting with this fake companies. will report this to Shopify again.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi,thanks for your review! We are terribly sorry to hear that you haven’t had a satisfactory experience with us. Your feedback has caught our high attention. We have investigated what happens to you on the wired transfer. The date that you wired the money is Friday, followed by the weekend that the staff is on vacation. So the status of wire transfer normally dealt on the Monday of next week. This is the reason why the wire transfer information delayed. In response to this issue, we update our payment channel which makes the process much faster. Now the credit card payment launched, and the situation that happens to you will never happen again. we are sorry for the inconvenience caused, we accept your comments and we attach great importance to it. For better understand the needs and feeling of the customer, we always cherish the customers feedback no matter the comment benefits us or not.we keep updating our service and enriching our commodity and we believe that our endeavor has been and will be witnessed by more and more customer who kindly support us and encourage our progress. After all, we do recognize the importance of WIN-WIN. Sorry again for the inconvenience and thank you for giving us the opportunity to rectify the matter. If there's anything we can help with, be sure to let us know anytime at [email protected], or online CS, we're happy to assist!

ThisNew Product Personalizer for Shopify
ThisNew Product Personalizer
3.2 star
35 reviews

Print on demand fulfilment & worldwide dropshipping provider.

Developer
Shopify App Store