Rating

4.6

feedback

57

Reviews

chart

#1,461

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    14%
  • Less than a month
    49%
  • Less than a year
    30%
  • More than a year
    2%

Reviews Summary

The Thunder Page Speed Optimization app has received overwhelmingly positive reviews from users. Customers praise the app for its ability to significantly improve website speed, user engagement, and SEO performance. The user-friendly interface, prompt customer support, and personalized optimization suggestions have been highlighted as major strengths of the app. Users have also appreciated the quick response times and efficient resolution of issues by the support team, particularly mentioning Georgi as a standout support person. However, there have been a few negative reviews mentioning issues with support responsiveness, technical glitches, and concerns about certain features not working as expected.

Highlights

Positive reviews highlighting significant improvement in website speed, user engagement, and SEO performance
Praise for user-friendly interface, prompt customer support, and personalized optimization suggestions
Appreciation for quick response times and efficient issue resolution by the support team, with Georgi being mentioned as a standout support person
Negative reviews mentioning issues with support responsiveness, technical glitches, and concerns about certain features not working as expected

Rating Breakdown

  • 5
    86% (49 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    9% (5 ratings)

Reviews with Text

  • 98% (56)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

georgi is the best

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Okay so my service earlier with them wasnt that good, but there customer staff actually contacted me and he even go 1 step ahead for optimizing the website. current i am testing the optimization, i will for sure update about it.... but for the customer Support, and the help they have done..... It was great

Store

ShopLovii

Using app

6 days

Developer Reply

Hey there, Sorry for the bug with the optimized preview. We've been trying to get in touch over email and we'd be more than happy to help out and sort out the bugs. Best, George

5 / 5 Share

July 13, 2025

In principle it looks an impressive good speed optimizer, but I will let you know in a few days. Many thanks

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

June 11, 2025

bad support and speed of site still not good

Using app

1 day

Total reviews

19

Average rating

3.1

Developer Reply

Hi Maria, Sorry about the bad experience with the app. As we explained in the chat and followed up by email, your site issues are mainly caused by the fact that you use a page builder for every single page and have massive images (over 5k pixels in each dimension) basically everywhere with no image source sets, causing your pages to be over 15MB. Those issues are a bit more fundamental than our app is intended to handle. We're still happy to advise on how to improve the speed of your store - just respond to our emails :) Best, George

5 / 5 Share

May 27, 2025

Using app

3 months

Total reviews

3

Average rating

5.0

All reviews

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