Rating
4.7
feedback
21
chart
#5,631
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
29%
-
Less than a year
62%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, seamless integration with Shopify, and exceptional customer support provided by Chris. Users appreciate the app's ability to create and manage tickets for events, its customization options, and the cost-effectiveness compared to other providers. The app's features like QR code generation, smartphone app compatibility, and the ability to sell tickets and merchandise together without third-party imports are highlighted as major benefits. However, there are a few mentions of issues like the SMS system not working and some initial challenges during the transition process. Overall, the app is highly recommended for event ticketing needs due to its functionality, user-friendly interface, and responsive support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 21, 2024
We recently used this app for one of our largest events, and it exceeded our expectations in every way. The smartphone app’s badge scanning feature worked seamlessly, even in areas where cell service was spotty. This was a significant concern for us, but the app handled it without a hitch. The user interface is incredibly intuitive, making it easy for our team to navigate and manage the event without needing extensive training. The customer support for this app deserves special mention (thanks Chris!)—prompt, knowledgeable, and went above and beyond to assist us whenever needed. We were so impressed with the app's performance and the level of support we are planning on transition our entire event ticketing operations to this platform.
July 22, 2024
This is a very slick and easy to use app. Customer service has been amazing, professional and prompt! Also, they are open and responsive to improvements - I made some suggestions which were incorporated within 24 hours. If you have an event, and want to seamlessly integrate it with Shopify, all at a reasonable price, I do not hesitate in recommending Ticket Spot and Chris.
July 22, 2024
Very useful application. Especially its ability to publish a ticket as a product in Shopify. And great support. Despite the fact that the cause of the problem was our wrong actions :) Good job.
July 19, 2024
Great to work with, excellent support. (and fees are much lower than other providers!) Love the fact that I can sell merch and tickets together without a 3rd party import process!
Using app
6 months
Total reviews
1
Average rating
5.0
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