Rating
4.8
feedback
23
chart
#9,577
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
43%
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Less than a year
61%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and integration with Shopify. Many users highlighted the excellent customer service provided by Chris, the developer, mentioning his responsiveness and willingness to assist with any issues. The app was commended for its ability to handle large events smoothly, including features like badge scanning and ticket redemption. Users also appreciated the customization options and the seamless integration with Shopify Payments. However, there were a few mentions of issues with support and specific features like the SMS system not working.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 7, 2025
Works quite well, just (non existant ) terrible support, and overall capacity feature does not work as mentioned.
Jan. 6, 2025
Great app works well and looks great. Integration with Shopify is clean. Best part is their technical customer service is 10/10. Most responsive Ive seen in years and a godsend for when you are running a big event and have a "hiccup".
Dec. 27, 2024
The functionality met our needs and the event was served well by the App. Ticket Spot allowed us to sell tickets online for a multi-day experience and then scan and redeem the tickets at the event removing them from inventory. In addition to being fully integrated with Shopify for Shopify Payments, we were able to use Shopify POS for selling tickets onsite at the event as well. Regarding the scale - we were able to sell over 30,000 online tickets and another several thousand at POS. Customer Service - Chris was stellar to work with and have great recommendations and options on how to handle some requirements such as complimentary tickets for volunteers and key customers. Those functioned great in Ticket Spot. Chris was highly responsive to our questions and requests. Reporting was excellent. We look forward to Ticket Spot being our online ticketing solution for the future. We reviewed and demonstrated other solutions and hands down Ticket Spot was the best decision. I highly recommend you giving Chris and Ticket Spot full consideration for your ticking needs and integration with Shopify Payments
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