Ticket Spot for Shopify

Ticket Spot

Event Success Simplified

Developer
View on App Store

Rating

4.8

feedback

23

Reviews

chart

#9,577

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    61%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and integration with Shopify. Many users highlighted the excellent customer service provided by Chris, the developer, mentioning his responsiveness and willingness to assist with any issues. The app was commended for its ability to handle large events smoothly, including features like badge scanning and ticket redemption. Users also appreciated the customization options and the seamless integration with Shopify Payments. However, there were a few mentions of issues with support and specific features like the SMS system not working.

Highlights

Positive customer service and responsiveness
Functionality and ease of use
Integration with Shopify
Customization options
Issues with support and specific features

Rating Breakdown

  • 5
    96% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    9% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2025

Great App will use it again, no longer needed for the moment.

Store

Apuk

Using app

--

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 7, 2025

Works quite well, just (non existant ) terrible support, and overall capacity feature does not work as mentioned.

Using app

About 2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 6, 2025

Great app works well and looks great. Integration with Shopify is clean. Best part is their technical customer service is 10/10. Most responsive Ive seen in years and a godsend for when you are running a big event and have a "hiccup".

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

The functionality met our needs and the event was served well by the App. Ticket Spot allowed us to sell tickets online for a multi-day experience and then scan and redeem the tickets at the event removing them from inventory. In addition to being fully integrated with Shopify for Shopify Payments, we were able to use Shopify POS for selling tickets onsite at the event as well. Regarding the scale - we were able to sell over 30,000 online tickets and another several thousand at POS. Customer Service - Chris was stellar to work with and have great recommendations and options on how to handle some requirements such as complimentary tickets for volunteers and key customers. Those functioned great in Ticket Spot. Chris was highly responsive to our questions and requests. Reporting was excellent. We look forward to Ticket Spot being our online ticketing solution for the future. We reviewed and demonstrated other solutions and hands down Ticket Spot was the best decision. I highly recommend you giving Chris and Ticket Spot full consideration for your ticking needs and integration with Shopify Payments

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Super system and always friendly and fast support

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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