Ticket Spot
Event Success Simplified
Rating
4.7
feedback
21
chart
#5,724
All reviews
Rating Breakdown
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Aug. 21, 2024
We recently used this app for one of our largest events, and it exceeded our expectations in every way. The smartphone app’s badge scanning feature worked seamlessly, even in areas where cell service was spotty. This was a significant concern for us, but the app handled it without a hitch. The user interface is incredibly intuitive, making it easy for our team to navigate and manage the event without needing extensive training. The customer support for this app deserves special mention (thanks Chris!)—prompt, knowledgeable, and went above and beyond to assist us whenever needed. We were so impressed with the app's performance and the level of support we are planning on transition our entire event ticketing operations to this platform.
July 22, 2024
This is a very slick and easy to use app. Customer service has been amazing, professional and prompt! Also, they are open and responsive to improvements - I made some suggestions which were incorporated within 24 hours. If you have an event, and want to seamlessly integrate it with Shopify, all at a reasonable price, I do not hesitate in recommending Ticket Spot and Chris.
July 22, 2024
Very useful application. Especially its ability to publish a ticket as a product in Shopify. And great support. Despite the fact that the cause of the problem was our wrong actions :) Good job.
July 19, 2024
Great to work with, excellent support. (and fees are much lower than other providers!) Love the fact that I can sell merch and tickets together without a 3rd party import process!
Using app
6 months
Total reviews
1
Average rating
5.0
April 24, 2024
Excellent after-sales service! This app is ideal for creating, managing, and selling tickets for our events. Regular updates and new features provide compelling reasons to remain loyal to their services. Thanks to Chris and his team, Ulysse
April 15, 2024
Super einfache Handhabung! Die App konnte mir alles bieten, was ich für mein Event brauchte. Zudem ist der Kundenservice zuverlässig und schnell beim antworten.
Feb. 29, 2024
la aplicacion te vende todo por separado, el servicio de apoyo es pesimo, basicamente no te ayudan a nada
Feb. 29, 2024
I really appreciate that the platform is clean and easy to configure. The developer is on top of keeping it updated and well-functioning. His personal responsiveness on the support side of things is standout compared to other apps I have used where the support people might not actually know how to help you and are instead working off a script. It's a great app and solves all our needs at a reasonable price point. We used the app to create one overall event that had multiple separate ticketed sessions and so far it is working great.
Feb. 28, 2024
The user interface is very intuitive, and I love how many options there are for customization. I was able to make a widget that fit our brand in under an hour. Chris was very helpful with the question I did have, and made me optimistic about the customer service I will receive in the future. So far this app has been great!
Feb. 26, 2024
Awesome customer service! Chris did a great job in helping us transfer our event that we already made over to Ticket Spot. The app also has worked really great for us so far. Would highly recommend using Ticket Spot for any event.
Feb. 25, 2024
We had to move over a large number of events from another ticketing platform and while the process was a bit bumpy, Chris was great. Super responsive and helpful. Changing ticket providers with a large number of events and tickets already sold is no easy feat! But we did it and super happy to be saving 300-600 a month in fee's. Chris is open to feedback on how to improve an already great ticketing app.
Nov. 15, 2023
Great app! Chris thinks of everything - he is also super responsive to support if you run into any issues. This has brought together and automated a lot of the tedious tasks I previously had to do manually. Highly recommend.
Nov. 10, 2023
The SMS system did not work, so I had to send the ticket link to client manually. If this problem is sorted, it could be a great platform to sell tickets.
I'm sorry about the SMS issues you faced. Getting SMS support for South African numbers was a bit tricky, and we had to jump through a few hoops to make it happen. Your feedback is valuable, and we appreciate your understanding as we continue to enhance our service.
Nov. 9, 2023
As a small event planner this platforms solves all of my basic functional needs, and more. The attendee engagement is INCREDIBLE, as well as the simple interface and easy event planning process. Ticket Spot is the BEST bang for your buck, period. Chris (The owner) is incredible and so helpful. Whenever I encountered any issues with the platform whatsoever, he was very quick to fix them.
Oct. 20, 2023
I used this app to create QR codes for event tickets. It is cheaper than the other options and it works with digital wallets too. Chris is super helpful and easy to work with. Highly recommend this app to anyone who needs a cost effective solution for event tickets.
July 2, 2023
We used Ticket Spot to sell tickets for our dance recital, seeking a digital solution without per-ticket charges. Ticket Spot exceeded our expectations! We created QR codes for each ticket order, which seamlessly integrated into attendees' digital wallets. The Ticket Spot app allowed us to scan QR codes for entry, among other useful features. It can be customized for various event types and integrated into Shopify and potentially other platforms. We even discussed using it to sell Zoom links for our shows and master classes. Chris from Ticket Spot provided exceptional customer service, meeting with us on Zoom to walk through all the features and ensure it met our needs. Considering its features and support, this app should be priced much higher!
April 10, 2023
Awesome app. Fixed all of our challanges - and more. Chris serves quick and great support! :) Cheap and really great app!
Feb. 17, 2023
Seasoned shopify builder here... I have used a TON of apps. I know how to spot a good one or a bad one before installing. Because this one didn't have many reviews -- I rolled the dice. I was looking for an app that would import my eventbrite events into shopify and allow for checkout on shopify -- not just eventbrite. I wanted to leverage the eventbrite community, but not force my traffic to eventbrite to purchase. This app does EXACTLY what it says it will do. The key is picking the right subscription -- you need the $4.99 a month one for in-shopify purchases. The dashboard is easy to follow. Installation was easy. Getting help was effortless. The results (once installed) was easy to customize and the check out is SLICK! It looks like your shopify checkout page. It's awesome. Customer service is stellar -- fast response (even if it says it will take a day on intercom messaging -- they get back to you pretty fast). Communication is clear, easy to undertand and they troubleshoot with you, not just send you an automated link to read yourself. It's a real person who actually cares if you can use their software. All and all -- I'm very happy with this app. Can't wait to relaunch our event site with it in the next week. 5 stars for sure! You won't regret installing --