Ticket Spot
Event Success Simplified
Rating
4.8
feedback
23
chart
#9,853
All reviews
Review RSS Feed
Dec. 4, 2025
TicketSpot has been a fantastic partner for our first event. The platform delivered a seamless, reliable experience end-to-end, and the continuous product improvements over the latest versions have been noticeable and genuinely impactful. Their team is responsive, technical issues get resolved quickly, and the user flow keeps getting better with every update. Highly recommended for anyone looking for a solid, modern ticketing solution. GP Team
Dec. 2, 2025
The app works flawlessly and is very easy to use. Everything runs smoothly, and managing my event was incredibly simple. What impressed me the most was the immediate support—I received quick and helpful responses every time I needed assistance. Highly recommended!
Dec. 1, 2025
Amazing customer service and app worked perfectly for our event. Highly recommend.
Jan. 7, 2025
Works quite well, just (non existant ) terrible support, and overall capacity feature does not work as mentioned.
Jan. 6, 2025
Great app works well and looks great. Integration with Shopify is clean. Best part is their technical customer service is 10/10. Most responsive Ive seen in years and a godsend for when you are running a big event and have a "hiccup".
Dec. 27, 2024
The functionality met our needs and the event was served well by the App. Ticket Spot allowed us to sell tickets online for a multi-day experience and then scan and redeem the tickets at the event removing them from inventory. In addition to being fully integrated with Shopify for Shopify Payments, we were able to use Shopify POS for selling tickets onsite at the event as well. Regarding the scale - we were able to sell over 30,000 online tickets and another several thousand at POS. Customer Service - Chris was stellar to work with and have great recommendations and options on how to handle some requirements such as complimentary tickets for volunteers and key customers. Those functioned great in Ticket Spot. Chris was highly responsive to our questions and requests. Reporting was excellent. We look forward to Ticket Spot being our online ticketing solution for the future. We reviewed and demonstrated other solutions and hands down Ticket Spot was the best decision. I highly recommend you giving Chris and Ticket Spot full consideration for your ticking needs and integration with Shopify Payments
Aug. 21, 2024
We recently used this app for one of our largest events, and it exceeded our expectations in every way. The smartphone app’s badge scanning feature worked seamlessly, even in areas where cell service was spotty. This was a significant concern for us, but the app handled it without a hitch. The user interface is incredibly intuitive, making it easy for our team to navigate and manage the event without needing extensive training. The customer support for this app deserves special mention (thanks Chris!)—prompt, knowledgeable, and went above and beyond to assist us whenever needed. We were so impressed with the app's performance and the level of support we are planning on transition our entire event ticketing operations to this platform.
July 22, 2024
This is a very slick and easy to use app. Customer service has been amazing, professional and prompt! Also, they are open and responsive to improvements - I made some suggestions which were incorporated within 24 hours. If you have an event, and want to seamlessly integrate it with Shopify, all at a reasonable price, I do not hesitate in recommending Ticket Spot and Chris.
July 22, 2024
Very useful application. Especially its ability to publish a ticket as a product in Shopify. And great support. Despite the fact that the cause of the problem was our wrong actions :) Good job.
April 15, 2024
Super einfache Handhabung! Die App konnte mir alles bieten, was ich für mein Event brauchte. Zudem ist der Kundenservice zuverlässig und schnell beim antworten.
Feb. 29, 2024
I really appreciate that the platform is clean and easy to configure. The developer is on top of keeping it updated and well-functioning. His personal responsiveness on the support side of things is standout compared to other apps I have used where the support people might not actually know how to help you and are instead working off a script. It's a great app and solves all our needs at a reasonable price point. We used the app to create one overall event that had multiple separate ticketed sessions and so far it is working great.
Feb. 26, 2024
Awesome customer service! Chris did a great job in helping us transfer our event that we already made over to Ticket Spot. The app also has worked really great for us so far. Would highly recommend using Ticket Spot for any event.
Feb. 25, 2024
We had to move over a large number of events from another ticketing platform and while the process was a bit bumpy, Chris was great. Super responsive and helpful. Changing ticket providers with a large number of events and tickets already sold is no easy feat! But we did it and super happy to be saving 300-600 a month in fee's. Chris is open to feedback on how to improve an already great ticketing app.
Nov. 15, 2023
Great app! Chris thinks of everything - he is also super responsive to support if you run into any issues. This has brought together and automated a lot of the tedious tasks I previously had to do manually. Highly recommend.
Nov. 10, 2023
The SMS system did not work, so I had to send the ticket link to client manually. If this problem is sorted, it could be a great platform to sell tickets.
I'm sorry about the SMS issues you faced. Getting SMS support for South African numbers was a bit tricky, and we had to jump through a few hoops to make it happen. Your feedback is valuable, and we appreciate your understanding as we continue to enhance our service.
Nov. 9, 2023
As a small event planner this platforms solves all of my basic functional needs, and more. The attendee engagement is INCREDIBLE, as well as the simple interface and easy event planning process. Ticket Spot is the BEST bang for your buck, period. Chris (The owner) is incredible and so helpful. Whenever I encountered any issues with the platform whatsoever, he was very quick to fix them.
Oct. 20, 2023
I used this app to create QR codes for event tickets. It is cheaper than the other options and it works with digital wallets too. Chris is super helpful and easy to work with. Highly recommend this app to anyone who needs a cost effective solution for event tickets.
July 2, 2023
We used Ticket Spot to sell tickets for our dance recital, seeking a digital solution without per-ticket charges. Ticket Spot exceeded our expectations! We created QR codes for each ticket order, which seamlessly integrated into attendees' digital wallets. The Ticket Spot app allowed us to scan QR codes for entry, among other useful features. It can be customized for various event types and integrated into Shopify and potentially other platforms. We even discussed using it to sell Zoom links for our shows and master classes. Chris from Ticket Spot provided exceptional customer service, meeting with us on Zoom to walk through all the features and ensure it met our needs. Considering its features and support, this app should be priced much higher!