TikTok Shop by ShoppeDance
TikTok Shop Connector
Rating
3.6
feedback
9
chart
#1,740
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
33%
-
Less than a month
56%
-
Less than a year
11%
-
More than a year
0%
Reviews Summary
The reviews for ShoppeDance are mixed, with both positive and negative feedback. Positive aspects of the app include its ability to select and display specific products on TikTok Shop, update inventory in real-time, and provide a seamless connection between Shopify and TikTok Shop. Users appreciate the ease of use and effectiveness of ShoppeDance, with some mentioning that it is the best app they have used for TikTok Shop. On the other hand, negative reviews highlight the lack of customer service, issues with the user interface, and instances of poor customer support, including abrupt chat closures and unresponsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 17, 2024
No one gets back to you. There are no live chats and all the app does is send you in circles. When you ask a question for assistance it says someone will get back to you in 12 hours.
Thank you for your feedback. Our priority support is available for paid subscription users, but we also offer service ticket support for all users, with responses typically within one business day. We’re sorry to hear about your experience and appreciate the opportunity to clarify. Regarding your specific issue, it appears your Shopify store was suspended, which limits some functionalities within the app. For further assistance with this, we recommend reaching out to Shopify support to resolve the suspension directly.
July 22, 2024
I wanted to sell only my hero SKUs on TikTok without including my entire catalog. ShoppeDance helped me select and show just my top products on TikTok Shop.
Thank you so much for the fantastic review! We’re delighted to hear that ShoppeDance is helping you streamline your TikTok Shop setup and focus on promoting your hero SKUs. Providing the flexibility to select specific products without displaying your entire catalog is a core feature we designed to support sellers like you, so it’s great to know it’s making a positive impact. If there’s ever anything else we can do to make your experience even better, please feel free to reach out. We’re excited to continue supporting your success on TikTok!
July 21, 2024
I used to have issues with overselling products on TikTok Shop because the previous software only update inventory every 30 mins. Then I found ShoppeDance, which updates inventory whenever it's changed. It also has a feature that lets me set a low inventory threshold to prevent overselling. This app has all the good features for TikTok Shop.
Thank you for sharing your experience! We’re delighted to hear that ShoppeDance’s features have helped prevent overselling on TikTok Shop. If there’s anything more we can do to support you or further improve your experience, we’re here for you. Thanks again for your support!
July 18, 2024
ShoppeDance is simply amazing. It makes my life so much easier by mirroring all my Shopify products. I can manage and edit which products are shown on my TikTok Shop and even choose specific products without displaying my entire Shopify catalog.
Thank you so much for your kind words! We’re thrilled to hear that ShoppeDance is making it easier to manage your Shopify products on TikTok Shop. Our goal is to give you the flexibility to control your catalog seamlessly, and it’s great to know that the mirroring and selective display features are helping you achieve just that. If there’s anything more we can do to support you, don’t hesitate to reach out. We’re excited to keep working with you!
July 8, 2024
there is no customer service at all, ui is bad and overall bad app
Thank you for sharing your experience. We provide customer support through email, live chat, and service tickets, and we're here to help address any issues you may encounter. While we didn't receive any messages from your account in these channels, we’d be more than happy to assist with any specific concerns about the UI or app functionality. Please feel free to reach out so we can improve your experience directly.
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