BecauseYoureGorgeous.com review for TikTok

March 1, 2024

STAY AWAY FROM THIS APP - We installed this app and got all our products mapped to TIKTOK seller center. Once our products were mapped we kept on getting trademark violation alerts. So we raised a ticket with Tiktok Seller Center support. Who then took us through completing all trademark application forms which all failed as we are a small business and buy all our beauty products from independent wholesaler in the UK. Tiktok support then asked if we could send them all our invoices and also a list of brands that we stock and they will get us proof of purchase seller rights. After providing all this information they Tiktok support came back to us after 2 weeks and said unfortunately they cant give us proof of purchase designation as we dont meet the requirements. We asked for a complaint to be raised as we raised this issue with them in December 2023 and they took 3 months to come back to us. All the while Tiktok was happy to take commission of our sales. We try to raise a complaint but the Tiktok seller center bots came back with that they dont have a complaints process. We lost soo much money as we were paying a 3rd party to sync our website products with Tiktok shop. Please stay away as Tiktok only help big business they are not interested in small businesses like us. Their support lacks knowledge and enthusiasm, personally we think they deploy customer support bots and dont have real people answering user concerns. Such a waste of time, we will never use Tiktok again and nor will we be advertising on Tiktok.