GMI - Guitar and Music Institute Online Shop review for TikTok

1 / 5

March 23, 2021

Think before you install this app if you are a business but not yet registered for VAT. The app demands that you have a VAT registration number (I'm in the UK). If you don't have one, you're in a loop. Why not try the HELP section. Nope, they get back to you fairly quickly, but robotically just say "all EU and UK businesses must add their VAT number"....DESPITE telling them that my business did not have one and it is non compulsory for UK businesses under £86K turnover or there about...the help was utterly useless and to be frank, not fit for purpose. Now the app is in Limbo...meaning it's not totally installed due to no VAT number but I can't actually delete it from my Shopify store without going into the code...brilliant, just what I needed. Now I can waste more of my time delving into the guts of the Shopify code. I've always thought Tik Tok was probably nonsense, my experience with the company confirms that they are just that ...nonsense.

Using app

About 15 hours

Total reviews

9

Average rating

4.4

Developer Reply

Hi GMI team — we're so sorry for the frustration around this VAT issue. We've recently updated our VAT requirements, so if you'd like to give TikTok another try, you should now be able to bypass this step to create your TikTok Ads Manager account. If you have any questions getting started, please reach out through our contact form and our team will get in touch to assist: https://www.tiktok.com/business/en-US/contact

TikTok for Shopify
TikTok
4.8 star
24,912 reviews

Showcase your products to TikTok's users and increase sales

Developer
Shopify App Store