All reviews

Rating Breakdown

  • 5
    88% (93 ratings)
  • 4
    4% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (7 ratings)
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5 / 5 Share

April 8, 2022

If you are looking for an App with templates that are easy to use and fully customisable, then TinyEmail is for you. I have worked in marketing for years, using different eComms systems that cost $$$$, and this app is just as good, and it's a fraction of the cost. What makes this app even better is the customer service. I sent a message asking for help and within minutes I had a reply from Vitalie. Vitalie sorted out my problem straight away and even followed through to check everything was working - something that you don't see every day. I'm really stoked I've found this app!

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you! We appreciate the praise, especially from someone who has used the competition. We are launching segmentation next week and would love to know what you think about it. If you have any feedback on segmentation, please feel free to email us at [email protected]

5 / 5 Share

Feb. 4, 2022

Decided to try TinyEmail, but our contacts wasn't importing easily. Don't be afraid to ask for help - Vitalie managed to sort everything out for us this afternoon - so, so helpful - thank you so much TinyEmail and Vitalie.

Store

Na-Nôg

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We are a small but agile team and I am glad you connected with our CTO - we are hands-on with our product to ensure you get the most out TinyEmail.

1 / 5 Share

Jan. 30, 2022

Pros: easy integration and contact upload Cons: not very user friendly / poor templates to choose from / too much of a hassle to construct an email. Two thumbs all the way down from me

Using app

13 days

Total reviews

2

Average rating

3.0

Developer Reply

We appreciate your feedback, and we are sorry to hear that you did not find our templates useful for your needs. We have modern, responsive, and designer-created templates and add new ones frequently. Our drag and drop editor supports all standard layouts and blocks and unique elements like dynamic blocks and interactive email components. In addition, we can help you understand the email builder better by running you through the process in real-time if you are open to help from our super friendly and helpful support team. Please let us know & thanks again for your feedback. We hope we can make the product even better with your help.

5 / 5 Share

Jan. 17, 2022

Just getting started with trying this out and ran into a glitch connecting our audience from Shopify. Support was quick to reply and start looking for the solution. Great experience thus far, looking forward to trying out the features it offers!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review. We are glad we were able to resolve the issue. We can wait to unveil all the cool stuff we have been working on!

5 / 5 Share

Jan. 17, 2022

Firstly I should say that I'm not a very IT savvy person but it just took me an hour or so to send out a pretty good-looking e-newsletter to all our Shopify customers - linking to subscribers was super easy. I requested some help on social media links and got a comprehensive (and understandable!) response within 30 minutes. There is a good range of templates although I didn't find it that easy to alter them, but I'm sure that that will come with practice. This is genuinely the only free app that allows you to send out a decent number of emails every month. Very happy user!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind review! Thrilled to see you are up and running using TinyEmail. There are a ton more easy-to-use features and functionality we are bringing to the table. All with the intention to let businesses focus on their messaging rather than having to master a complex tool!

5 / 5 Share

Dec. 27, 2021

We recently signed up and are enjoying this marketing tool. Using the app within Shopify is a plus. Migrating our mailing list from Mailchimp to TinyEmail was super easy with their integration. We connected our store, migrated our list, and sent marketing emails to our customers in what felt like a minute. Nice app. We would love to import custom fields from our store but didn't see the ability to do that.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We are the "new kid on the block" you could say and it is feedback like this that keeps us going (along with endless coffee!). We actually have custom fields in the product roadmap and are actively working on it. Stay tuned!