Rating

4.4

feedback

76

Reviews

chart

#8,092

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    20%
  • Less than a month
    39%
  • Less than a year
    21%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the ease of use, helpful customer support, and the effectiveness of the app in boosting sales. Users appreciate the pre-built templates, automatic scheduling, and the personalized assistance they received from the support team, particularly mentioning individuals like Laxman, Tim, Ruchi, and Vidya. The app's AI capabilities and ability to customize language are also praised. However, there are some negative reviews mentioning issues with customer service, lack of flexibility, and concerns about the effectiveness of the app in terms of email marketing and subscriber management.

Highlights

Positive feedback on ease of use and effectiveness
Praise for personalized customer support
Appreciation for AI capabilities and customization
Negative feedback on customer service and effectiveness
Concerns about email marketing and subscriber management

Rating Breakdown

  • 5
    86% (65 ratings)
  • 4
    8% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 97% (74)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 2, 2026

This has been ok so far. It's definitely too early to give a full on review but the setup and getting emails sending has been good so far.

Using app

5 days

Total reviews

3

Average rating

4.0

4 / 5 Share

Dec. 26, 2025

So far overall pleased with performance of app. There was an initial bug preventing my campaigns from running, but the support team fixed it in a timely manner. The app seems easy to use and I plan to use it for a long time as long as it keeps performing well!

Using app

13 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 31, 2025

easy to use. the pre built templates and automatic scheduling makes it easier

Store

Kuducu

Using app

22 days

1 / 5 Share

May 3, 2025

Customer services are really bad. AI often pretends to be human to reply emails, but not helping. Staff members say different things every time. Fundamental features are lacking. No flexibility. I have chosen this to save my time but it's actually wasting a lot of time and just create frustration only. Very disappointing and I can't recommend this at all

Using app

14 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 30, 2024

Laxman help me to start using tinyAlbert spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

Using app

26 minutes

Total reviews

3

Average rating

5.0

All reviews

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