Rating

4.5

feedback

78

Reviews

chart

#10,146

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    19%
  • Less than a month
    40%
  • Less than a year
    22%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the ease of use, helpful customer support from individuals like Laxman, Tim, and Ruchi, and the unique AI features that assist in email marketing. Users appreciate the pre-built templates and automatic scheduling that make it easier to manage email campaigns. However, there are also negative comments about the customer service, with complaints about inconsistent information from staff members and a lack of flexibility in the app's features. Some users expressed frustration with the app's functionality and the pressure to leave a 5-star review before fully experiencing its benefits.

Highlights

Positive aspects include ease of use, helpful customer support, and unique AI features for email marketing
Negative feedback on customer service, inconsistent information from staff, and lack of flexibility in features
Mixed reviews with praise for pre-built templates and automatic scheduling but also frustration with app functionality and pressure to leave positive reviews

Rating Breakdown

  • 5
    87% (68 ratings)
  • 4
    6% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 96% (75)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2025

easy to use. the pre built templates and automatic scheduling makes it easier

Store

Kuducu

Using app

22 days

1 / 5 Share

May 3, 2025

Customer services are really bad. AI often pretends to be human to reply emails, but not helping. Staff members say different things every time. Fundamental features are lacking. No flexibility. I have chosen this to save my time but it's actually wasting a lot of time and just create frustration only. Very disappointing and I can't recommend this at all

Using app

14 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 30, 2024

Laxman help me to start using tinyAlbert spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

Using app

26 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2024

Laxman was very helpful teaching me the ropes of the app! Excited to see how this app boosts my sales!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Laxman was a great help! I look forward to using this app! Thank You!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

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