Rating

4.7

feedback

173

Reviews

chart

#9,304

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    13%
  • Less than a month
    24%
  • Less than a year
    23%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the exceptional customer support provided by team members like Laxman, Tim, Vidya, Ruchi, and Tushar. Users appreciate the user-friendly interface, the AI features for email marketing, and the ease of setting up email campaigns. However, there are a few negative reviews mentioning issues with customer service persistence, billing problems, and AI template quality. Overall, the app seems to be beneficial for email marketing automation and customer engagement, with room for improvement in certain areas like customer service approach and AI template generation.

Highlights

Exceptional customer support from team members like Laxman, Tim, Vidya, Ruchi, and Tushar
User-friendly interface and ease of setting up email campaigns
Positive feedback on AI features for email marketing
Mixed reviews mentioning issues with customer service persistence, billing problems, and AI template quality
Room for improvement in customer service approach and AI template generation

Rating Breakdown

  • 5
    69% (119 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 20, 2024

Can't activate campaing and support wen't silent so no help there.

Using app

About 22 hours

Total reviews

2

Average rating

2.5

5 / 5 Share

July 30, 2024

Laxman help me to start using tinyAlbert spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

Using app

26 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2024

Exceptional Email Platform! TinyAlbert checks all the boxes for a solid email platform and is continually working to improve. Their templates are great, and the user interface is really good. Plus, their customer support is great! Thanks to Laxman for the introduction and setup.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 3, 2024

Laxman was very helpful teaching me the ropes of the app! Excited to see how this app boosts my sales!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Laxman was a great help! I look forward to using this app! Thank You!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

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