Rating

4.8

feedback

172

Reviews

chart

#6,971

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    6%
  • Less than a month
    27%
  • Less than a year
    34%
  • More than a year
    0%

Reviews Summary

The reviews for the TinyAlbert Shopify App are overwhelmingly positive, with users praising the app's ease of use, customer support, and AI features. Many users highlighted the helpfulness of customer support representatives like Laxman, Tim, Vidya, and Ruchi in guiding them through the setup process and explaining the app's functionalities. Users appreciated the AI capabilities for creating customized and engaging email content. However, there were a few negative reviews mentioning issues with billing practices and aggressive sales tactics. Overall, the app seems to be well-received for its email marketing automation and user-friendly interface.

Highlights

Positive reviews highlighting ease of use, customer support, and AI features
Appreciation for helpful customer support representatives like Laxman, Tim, Vidya, and Ruchi
Positive feedback on the AI capabilities for creating customized and engaging email content
Negative reviews mentioning issues with billing practices and aggressive sales tactics
Overall positive reception for the app's email marketing automation and user-friendly interface

Rating Breakdown

  • 5
    69% (119 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 30, 2024

Laxman help me to start using tinyAlbert spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2024

Exceptional Email Platform! TinyAlbert checks all the boxes for a solid email platform and is continually working to improve. Their templates are great, and the user interface is really good. Plus, their customer support is great! Thanks to Laxman for the introduction and setup.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 3, 2024

Laxman was very helpful teaching me the ropes of the app! Excited to see how this app boosts my sales!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Laxman was a great help! I look forward to using this app! Thank You!

Using app

22 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 8, 2024

I have reconsidered my assessment and would like to express my thoughts. The app itself and the whole building block on an A.I. is unique and also very good. I can well imagine that there are still some things that could be improved, but the basic building block of the app is excellent in my opinion. What I find very commendable is that you can set the AI to write the language you want. In fact, for the most part without grammatical errors, if you are not satisfied, you can regenerate it or even enter and edit it manually. So kudos to the team and I hope there will be more targeted improvements with the app. Keep up the good work.

Using app

15 days

Total reviews

11

Average rating

4.9

All reviews

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