Rating

4.8

feedback

173

Reviews

chart

#7,343

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    6%
  • Less than a month
    28%
  • Less than a year
    34%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the exceptional customer support provided by team members like Laxman, Tim, Vidya, Ruchi, and Tushar. Users appreciate the user-friendly interface, the AI features for email marketing, and the helpfulness of the support team in setting up and explaining the app's functionalities. However, there are a few negative reviews mentioning issues with customer service persistence, billing concerns, and AI template quality. Overall, the app seems to have great potential but may require improvements in certain areas to enhance user experience and address customer concerns.

Highlights

Exceptional customer support and assistance provided by team members like Laxman, Tim, Vidya, Ruchi, and Tushar
User-friendly interface and AI features for email marketing
Positive feedback on the ease of use and quick understanding of the app
Mixed feedback including issues with customer service persistence, billing concerns, and AI template quality
Potential for improvements to enhance user experience and address customer concerns

Rating Breakdown

  • 5
    69% (119 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 20, 2024

Can't activate campaing and support wen't silent so no help there.

Using app

2 days

Total reviews

2

Average rating

2.5

5 / 5 Share

July 30, 2024

Laxman help me to start using tinyAlbert spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2024

Exceptional Email Platform! TinyAlbert checks all the boxes for a solid email platform and is continually working to improve. Their templates are great, and the user interface is really good. Plus, their customer support is great! Thanks to Laxman for the introduction and setup.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 3, 2024

Laxman was very helpful teaching me the ropes of the app! Excited to see how this app boosts my sales!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Laxman was a great help! I look forward to using this app! Thank You!

Using app

22 days

Total reviews

2

Average rating

5.0

All reviews

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