tinyAlbert: AI Email Marketing
Automated Emails, Holiday Calendar with Recurring Campaigns
Rating
4.8
feedback
172
chart
#6,971
All reviews
Rating Breakdown
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Feb. 14, 2024
We used it for less than 7 days and deleted it during the trial and now they are charging us 28 dollars. What a scam ! Stay away from this app and those deceiving commercial behaviours. EDIT : They contacted me and they are managing the refund. I will change my review once i will get full refund. But the customer service is reactive and nice.
Feb. 6, 2024
easy and simple app, Laxman was very good to describe me all the functionality of this app
Feb. 5, 2024
Easily the most annoying customer sales experience of my entire life. Extremely aggressive and persistent. Don't install this app unless you want yourself, your customer care agents and anyone else they can find from your business to harass.
Feb. 1, 2024
The app itself runs extremely well and is the easiest thing to set up for email marketing and even some on website marketing or pop-ups. Had small issue, I have to say that it was resolved in a timely manner and very professionally so can only recommend the app as on shopify it runs brilliantly and does exactly what you'd expect plus more. It also is extremely easy to set up with minimal requirements other than describing your business to which the AI will create adflow from that
Jan. 30, 2024
TinyAlbert is a game-changer for email marketing! Super user-friendly and the AI features are top-notch. Big shoutout to Vidya from customer support - walked me through all the features of the app with amazing clarity. Highly recommend!
Jan. 26, 2024
They asked for a review when I signed up for three months free and yet I agreed as we were ready to launch the website yet they kept changing each month. Customer service is terrible and clearly when they give you a code it does t work. I'd be concerned if this is how their back end runs and doesn't register things and they don't reply to emails that your customers will also be at risk. They will only reply to get a sale and their rating is based on bribing people for a review . After your a customer they wil fail to reply. I'll be doing a chargeback this time as they aren't replying again and shopify can handle this chargback as I have email proof. You can assume the reviews here were given before even a few days of use
Hi Bold By Design, Thank you for sharing your experience with us. We apologize for any trouble you might have faced and truly value your feedback. We understand your concerns about the changing terms, customer service, and anything else related. This isn't the experience we aim to provide, and we want to make things right. Could you please reach out to us at 647-424-3370? We're here to address any unresolved issues and provide the support you deserve. Your satisfaction is our top priority, and we appreciate the chance to improve. Looking forward to hearing from you soon ! Best regards, Team tinyAlbert 🚀
Jan. 24, 2024
I have just installed this app. They provide great customer support. I was helped by Vidya as she explained all the features to me and helped me set up the app.
Jan. 24, 2024
It's been just a day I installed it. I don't know yet if it works or not, but they call me in the middle of the night. They are in Canada, and I'm in EU and with some reason they call in 11:30 pm. ps: They told me "We saw your campaigns go live, wanted to see if you need any help." OK TinyAlbert, I will dedicate my evenings to you.
Hi Baris, We want to extend our sincere apologies for the late-night call; it was well-intentioned to assist you in navigating tinyAlbert effectively. We truly appreciate your understanding. Since we've noted your preference, we won't disturb you moving forward. We understand you've uninstalled the app, and while we're sad to see you go, we respect your decision. Should you ever reconsider, or if you have any questions down the road, our support team is just a call away at 647-424-3370, and we're always available via chat. Wishing to hear you back soon! Team tinyAlbert 🚀
Jan. 24, 2024
Vidya was a tremendous help. She is basically the only reason i decided to use this app because she was so helpful in getting me started. I have not actually started to sue this app yet, but from what i can tell i think it is going to be great and save me a ton of time.
Jan. 22, 2024
Initially the app was not working. They tried everything and worked diligently to fix my problem and through Loy explain to me what the features are and how it works. Excited to try it out. Laxman assisted me
Jan. 26, 2024
EDIT - WARNING! Ignoring my explicit demand for no further calls, these app developers brazenly continue to harass me by phoning my number! Moreover, they have blatantly failed to implement any changes to their app as they had assured in their comment to this review. Review: The app has a great idea behind it, but it feels unfinished. The AI often creates poor or sometimes even empty templates. Due to these issues, I can't recommend it in its current state. It seems like the app still needs more work to be fully functional.
Dear Phillip, First off, we want to sincerely apologize for any inconvenience you've experienced. We're truly sorry to hear about the ongoing issue and the unwanted calls. We're committed to making things right for you. Could you please consider reinstalling the app and connecting with us on - 647-424-3370 one more time while reinstalling it? We'd love the chance to work closely with you and resolve any concerns you have about tinyAlbert. It appears there might be a misunderstanding, and we're here to help. Your satisfaction is our top priority, and we appreciate your patience as we aim to address this promptly with your cooperation. Looking forward to hearing from you soon! Thanks, Team tinyAlbert 🚀
Jan. 15, 2024
TinyAlbert is a cutting-edge GPT-based email marketing app that brilliantly simplifies and enhances the email creation process. Its use of advanced AI technology allows for the generation of highly customized and engaging email content, which is crucial in today's competitive marketing landscape. The interface is user-friendly, making it accessible for marketers of all skill levels. One of the most impressive aspects of TinyAlbert is its exceptional customer support. A special shoutout to Tim, whose prompt and knowledgeable assistance has consistently provided valuable insights and solutions. His dedication to customer service greatly contributes to the overall positive experience with the app. TinyAlbert is undoubtedly a valuable asset for any marketer looking to improve their email strategies with efficiency and creativity.
Jan. 15, 2024
Finally an email marketing automation tool! I've been searching for something like this for months! This will make email marketing work so much more effective :) Laxman was super helpful with helping me getting started too.
Jan. 10, 2024
i really like the customer service the start with 5 minutes after downloading. Looking forward to testing the software- thank you Ruchi
Jan. 9, 2024
Started using TinyAlbert a few weeks ago. We have been in business 3 years now and had yet to create a viable ad calendar. Within a day of adding TinyAlbert, we had a calendar of ads set to go out with the ability to modify or automatically regenerate any ad as needed. Great support in getting things up and running (it was actually quite simple). One strong point with TinyAlbert is that they actually check in with us frequently to see how they can assist. Kudos to Laxman who provides support and suggestions on how best to optimize ads. I will provide more input as time progresses, but thus far we are miles ahead of where we were using our more traditional email aps. Also, kudos to Vidya and to Tim who got us started with this application.
Jan. 9, 2024
me esta agradando mucho el servicio rápido que brindan y se adaptan hasta el mínimo detalle de que hablo español, laxman es atento a lo que necesito y da buenas recomendaciones de lo que tengo que hacer, siendo nueva en esto.