All reviews

Rating Breakdown

  • 5
    78% (375 ratings)
  • 4
    11% (55 ratings)
  • 3
    4% (18 ratings)
  • 2
    3% (14 ratings)
  • 1
    4% (20 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Feb. 23, 2023

It started out good but you quickly realize that its a mess and customer service is horrible. For example, you have a booking for two people on one reservation. One of the people cant make it. The system doesn't allow you to edit the reservation from two to one. It makes you delete the entire booking and create a new one. That's just one of many issues.

Using app

3 months

Total reviews

4

Average rating

2.3

5 / 5 Share

Feb. 15, 2023

Good little app and support, I have used this app on several websites now and would gladly recommend.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 30, 2023

Good app but support by live chat or phone would be more efficient than email. Suggest live chat would be a good way to go forward.

Using app

7 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 26, 2023

The app is really simple to add to your Shopify store page. We have upgraded our plan and now have the ability to add in Extra Fields (questions with check boxes, open text boxes, radio buttons etc) at the end of the booking process which allows us to retrieve any information we require from the customer - really useful tool!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Good apps for booking, calendars and different kind of business like courses and all. Support was very helpfull and I appreciate how fast they can answer our questions and fix problems. Thanks ;-)

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Excellent assistence and good app. They are fast in the answers and they are very kind.... thanks...s

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 8, 2023

Best Free plan compared to all other apps! The only thing is customer support can be slow at times. Still 5/5 because of the quality of the app.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

The support for this app is outstanding! I had issues setting up the booking app to my site and was walked through every step within 24 hours. Some responses were within minutes! So happy I found this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

super easy to use and amazing customer support. they replied within a couple hours and helped me take care of all my issues. highly recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Excellent support, even on a free plan! Definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

Esta app es muy buena sobre todo el servicio que te dan si tienes dudas es rápido y eficiente, nos encantó!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

I just installed this app. While setting up I had an issue, contacted support and customer service replied very quickly. The issue is resolved and I’m looking forward to using this app! Thank you for good support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Great App! Works great for our booking of multiple services & multiple employees, and also support is fast and simple!

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Great app works perfectly for my business. The team is awesome they customized my appointment page. Extremally outgoing and helpful!!! Thanks a lot!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 6, 2022

Not that convenient since only support via email. But does solve the problem. For now, App is ok as in settings but sometimes page in the app freezes.

Using app

14 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 25, 2022

Superb support from very efficient staff. Some little bugs at backend but nothing that hasn't been ironed out very quickly Highly recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 14, 2022

Extremely disappointed with this app. I went for the paid verson so I could access the extra features including having the ability to have 10 different locations that my customer could book services. It was only after I paid did it become clear that each registered employee could only be available at a single location. For a small business with limited employees, this makes the app pretty much useless. Very misleading information given in the app description prior to purchase.

Using app

3 days

Total reviews

1

Average rating

1.0

4 / 5 Share

Sept. 14, 2022

The help section on www.tipo.io is not very comprehensive so I wrote in for help. Laura was super quick and helpful, solved my challenges within a day!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 7, 2022

We used this app for a client of ours and so far its working great. There was one issue we had, but the support was quick with their reply and as it turned out. It was a simple mistake made by me... Easy to install and to edit to your needs.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

We've just installed this app and found it to be a good app. The customer services is amazing, they've been very responsive and helpful with our requests. I'd highly recommend the app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0