All reviews

Rating Breakdown

  • 5
    83% (259 ratings)
  • 4
    10% (30 ratings)
  • 3
    2% (7 ratings)
  • 2
    3% (10 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 96% (302)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2022

The support for this app is outstanding! I had issues setting up the booking app to my site and was walked through every step within 24 hours. Some responses were within minutes! So happy I found this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Excellent support, even on a free plan! Definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

I just installed this app. While setting up I had an issue, contacted support and customer service replied very quickly. The issue is resolved and I’m looking forward to using this app! Thank you for good support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Great App! Works great for our booking of multiple services & multiple employees, and also support is fast and simple!

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2022

Superb support from very efficient staff. Some little bugs at backend but nothing that hasn't been ironed out very quickly Highly recommended!

Using app

11 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 14, 2022

Extremely disappointed with this app. I went for the paid verson so I could access the extra features including having the ability to have 10 different locations that my customer could book services. It was only after I paid did it become clear that each registered employee could only be available at a single location. For a small business with limited employees, this makes the app pretty much useless. Very misleading information given in the app description prior to purchase.

Using app

2 days

Total reviews

2

Average rating

3.0

4 / 5 Share

Sept. 14, 2022

The help section on www.tipo.io is not very comprehensive so I wrote in for help. Laura was super quick and helpful, solved my challenges within a day!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 7, 2022

We used this app for a client of ours and so far its working great. There was one issue we had, but the support was quick with their reply and as it turned out. It was a simple mistake made by me... Easy to install and to edit to your needs.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

We've just installed this app and found it to be a good app. The customer services is amazing, they've been very responsive and helpful with our requests. I'd highly recommend the app.

Using app

24 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 19, 2022

The language is setting is not working, after i edited and redesign the form, the entire thing is not updated. many codes have bugs i guess, poorly designed. Some team member must contact me ASAP if you want to retain me as a customer

Store

O2U

Using app

About 11 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 1, 2022

Nice app, easy to use, perfect features and customer service is very helpful in every sense. thanks!

Store

Pureal

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 17, 2022

I've now reached out to support a few times, and in every experience it is quick and resolved. They are very easy to work with and the quick responses are very appreciated. Super happy with Tipo.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

Top customer service! Quick replies and small issues solved efficiently and effectively. Thank you so much!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2022

The app is pretty easy to use and Tipo's customer service is very helpful! The integration with Shopify is visually nice and natural. I can't wait to see the IT team developping some other options like subscriptions for the customers (booking the same time slot, every same day in the week at a certain frequency) :)

Using app

7 months

Total reviews

4

Average rating

5.0

4 / 5 Share

April 28, 2022

I really like this app, but I feel like there are a few bugs. For instance, after booking an appointment the confirmation page is blank. Other than that I don't have very many complaints.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 28, 2022

I use this app to take bookings for my outdoor spa business. At first, it frustrated me as I did not know exactly how it worked, but once I was able to contact the support team on Whatsapp, I found them extremely helpful. Now i have amazing control over my booking system and whenever I can't do something they are very quick to help me do it. Strongly recommend Tipo.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

We are using this application already for a while and the service and communication with the team is great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

I am very happy with this app because even the free plan gives a lot of functionality. Customer service is very quick and knowledgeable. I recommend it!

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

April 13, 2022

It took me a minute, but once I got the hang of it it’s actually a super complete app, I had one before, it wasn’t as complex, but also it wasn’t as good I do have to create the services as products which it was a little confusing, but I can manage my hours, the services, and even if I have people helping, I love it

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

March 13, 2022

複数の類似アプリを検討の上、こちらに決めました。 ・メリット 何より無料であること。 カレンダーなど予約に求める機能はほぼ全て網羅している。 ・デメリット ソート機能に難あり(有料でもいいので改善してほしい…)

Using app

Over 1 year

Total reviews

2

Average rating

4.5