TiXel AI Facebook&TikTok Pixel
CAPI Multi Pixel: TikTok Ads, Facebook Pixel & Pinterest Pixel
Rating
4.4
feedback
61
chart
#185
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
21%
-
Less than a day
21%
-
Less than a month
34%
-
Less than a year
21%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the accurate information provided, great customer support, and ease of use. Many users found the app helpful in setting up TikTok pixels and tracking events effectively. The support team was highlighted for being responsive, patient, and going above and beyond to assist users with any issues. However, there were a few negative reviews mentioning issues with unauthorized charges, difficulties in canceling subscriptions, and problems with app functionality.
Highlights
Review RSS Feed
All reviews
Feb. 23, 2026
scammers, charge u for one year and dont reply
Hi, Thank you for your review. We truly appreciate all feedback about our app - especially feedback that highlights areas where we can improve. We looked into this matter and noticed that your message was sent to a no-reply email address of us. We're very sorry for the frustration this caused. If you had reached out to us via our in-app chat or support email, we would have clarified everything right away and resolved the issue immediately. We've also sent you a private email regarding this matter. Could you please confirm if you received it? We're here to help and would be more than happy to sort this out for you as quickly as possible. Thanks and have a great rest of your day! :-) Effective Apps Team
Feb. 8, 2026
i well write my reviews every day today 8/2/2026. never recevice mail they lie never subcrib with them they take moeny fro one year without your permision i never ask to subcrip. they take moeny without any warning what i get fom this app i do not know what they offer nothing they sayed they well contact me with mail payed. moeny for all year uninsalted and instaled because i payed already. no function nothing most of aap. stealing moeny ....every body have to be carfuell to add them credit card you sayed. 3/2/2026 you well mail i did4t recevie mail.same time i have no b enefot from your app it seem like you stealing moeny. app fraud no refund no services from this app fraud pepole that all i advice every body for watch out from this fraud app
Hello, Thank you for your feedback. We genuinely appreciate all input from our users as it helps us improve. :-) Regarding your concern about the charge: Shopify's platform is designed so that apps cannot charge merchants without manual approval. Our records show that the subscription was approved on January 22, 2026, and that the app was subsequently used to successfully install a pixel on your store. We are sorry if there was any confusion regarding the subscription terms. I have already reached out to you privately via email to resolve this matter and clarify any questions you have. We look forward to hearing back from you! Best regards Dan | Effective Apps Team
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