TiXel: Meta Pixel TikTok Pixel
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include easy installation, helpful customer support, and quick resolution of issues. Users appreciate the app's functionality in setting up pixels for tracking and its compatibility with Shopify themes. On the other hand, negative reviews highlight issues with the app not working as expected, lack of response from customer support, and concerns about being charged for non-functional services. Some users also mentioned problems with the app attempting to charge them without permission.
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Do not waste your time with this app. I downloaded it specifically to set up my Facebook pixel, but it simply does not work. I followed the setup instructions step by step and the pixel never tracked any data — no page views, no add-to-carts, nothing. For an app whose whole purpose is tracking, that's a dealbreaker. What made it worse was the support. I reached out for help multiple times and never got a response. No reply, no follow-up, nothing. If something breaks, you're completely on your own. I can't recommend this to anyone serious about running ads and tracking conversions. Save yourself the frustration and look elsewhere.
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