TiXel: Meta Pixel TikTok Pixel
The reviews for this Shopify app are mostly positive, highlighting the ease of installation, helpful customer support, and efficient tracking capabilities. Users appreciate the quick setup process and the ability to manage multiple TikTok pixels seamlessly. The support team is praised for their responsiveness and willingness to assist with any issues that arise. Additionally, the app is commended for providing a solution for countries where the official TikTok app is not available. However, there are a few negative reviews mentioning issues with billing, lack of functionality, and difficulties in canceling subscriptions. Some users expressed frustration with the app's performance and customer service.
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Good support, got everything set up nice and quick
This app is completely unreliable and a waste of money. I installed it to set up my TIKTOK Pixel on Shopify, but it simply does not work. The pixel failed to track any data properly despite following all the setup instructions carefully. Even worse, the app keeps attempting to charge me for a service that is clearly broken. When I contacted customer support, they were unhelpful and refused to issue a refund or take any responsibility. Charging users for a non-functional service and then denying refunds is unacceptable. This is not how a professional app should operate. I strongly advise everyone to avoid this app. Save your time and money and look for a better alternative.
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