TiXel: Meta Pixel TikTok Pixel
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciated the ease of installation and setup of the TikTok pixel on Shopify using this app. The customer support was also highlighted as responsive and helpful, with users mentioning specific team members like Shahar for their assistance. Additionally, users found the app to be user-friendly and efficient, providing a seamless experience for tracking events and managing multiple pixels. On the negative side, some users reported issues with the app not functioning properly, particularly in tracking data and charging for services that were not working. The lack of response from customer support in some cases was also a concern for users, leading to frustration and dissatisfaction.
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Do not waste your time with this app. I downloaded it specifically to set up my Facebook pixel, but it simply does not work. I followed the setup instructions step by step and the pixel never tracked any data — no page views, no add-to-carts, nothing. For an app whose whole purpose is tracking, that's a dealbreaker. What made it worse was the support. I reached out for help multiple times and never got a response. No reply, no follow-up, nothing. If something breaks, you're completely on your own. I can't recommend this to anyone serious about running ads and tracking conversions. Save yourself the frustration and look elsewhere.
Good support, got everything set up nice and quick
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