GOtext ‑ SMS Marketing
Text Marketing, SMS Abandoned Cart Recovery
Rating
4.7
feedback
677
chart
#9,024
All reviews
Rating Breakdown
Review RSS Feed
Feb. 1, 2024
Does what it should do. Easy to set-up and by far the cheapest text rates compared to other apps.
Oct. 2, 2023
I downloaded the app more than two months ago and I haven't been able to send out even one campaign due to technical challenges. Bad app, even worse support team! Avoid if possible.
Dear Beauty Fix Training, We are sorry to hear you haven't enjoyed using our app. We have reviewed your account and it did not comply with our (and Shopify's) TCPA compliance rules. There is a message warning you of this and prompts you to resolve this in your account. We then assisted you in resolving this and applied free SMS credit to your account to help you get started with our app. We have these protections in place to reduce spam SMS being sent and to ensure our users comply with Shopify's rules. We would love to have you back and assist in getting your account optimised. Kind Regards, The GOtext Team
July 5, 2023
I stopped your APP last month, why am I still being charged for July? I want my money back!!!! I stopped your APP last month, why am I still being charged for July? I want my money back!!!! I stopped your APP last month, why am I still being charged for July? I want my money back!!!!
Hi Tiptop Auto Parts, We're really sorry that you received an unexpected charge. On reviewing your account, you removed the app after the beginning of the last Shopify billing cycle which is why you see the charge in your account. We have contacted Shopify and requested a refund on your behalf. Kind Regards, GOtext Support Team
Feb. 14, 2023
我們是台灣的廠商，非常感謝後臺的資訊系統人員非常積極地幫忙我們
Thank you for your 5-start review!
Feb. 7, 2023
Everything is fine no complains right now. Looks great app so much words need to leave comment. Omg
Thank you for the fantastic review! We hope you continue to love our app!
May 31, 2022
Hola No puedo enviar sms a mis suscriptores, no veo cual es el problema, no puedo hacer campañas de promoción
Aug. 26, 2020
Uninstalled the app but now my page's messenger is showing a persistent menu made with this app and they've shamelessly added a menu item "Tobi - Clever Messenger Bot" which I am now unable to remove.
We talked with the merchant and they gave us great points on this matter so we removed the menu item for all future customers and It will no longer be added.
May 29, 2020
Really helpful- great support! I still haven't used this even once. Looking for something that is easy to use. Because I'm not really tech savvy. But No worries, The support teams are extremely helpful and nice.
April 9, 2020
The service is professional, great and very satisfying！！I will use this app all the time and the experience is great！！
April 6, 2020
the best marketing app! it made over $91k in a month! recommended for every eCom business! thank you guys!
Feb. 26, 2020
It seems like a good app. Nice chat with customer service. 100% recommend. :) Just Facebook Policy sucks. But they have sorted it out. Thanks a lot.
Jan. 21, 2020
Amazing support from the app support team (special kudos to Eligjius) who supported us even over holidays to support our marketing event ..Would continue working with Tobi for the coming events of my company
Jan. 21, 2020
We are using Tobi app for a major sales event in the Greater China region as part of our online to offline order confirmation flow. The team has been super helpful in creating a custom flow for our company, in which the a QR code corresponding to the order number+ mobile number is automatically added in the body of the SMS. Thanks Tobi team for the excellent support and handling our requirement , making the execution super easy
Jan. 14, 2020
Their support team is really helpful and really stuck it out with me until I resolve the issue I had. I am not a technical person so I do not have the easiest time setting up apps and learning how to use them. I'm glad that Tobi support is very understanding and helpful in this regard.
Jan. 13, 2020
Love this app! We've been through about 6 trials of other texting apps and they were all flawed. This app is worlds apart from anything else out there. Don't miss out! You'll love it too.
Jan. 8, 2020
i use this apps to increase my sales , the customer service is great, and easy to use...............
Dec. 16, 2019
Our store uses this app. So far it shows great. Support is really fast and friendly, replies even on holidays.
Dec. 11, 2019
I used this app for my store to have a shop in messenger app. There are some issues but the tech chat supports are very reliable and they fix it as soon as possible. They really are hands on to their users. I really love the app and the people behind it! I really love their chat support so very helpful!