Toki Loyalty Program & Rewards
Earned Loyalty Rewards, Memberships + Referrals
Rating
5.0
feedback
71
chart
#1,259
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
20%
-
Less than a year
70%
-
More than a year
4%
Reviews Summary
Toki Loyalty Program has received overwhelmingly positive reviews from ecommerce merchants. The app is praised for its ease of setup, high level of customization, and excellent customer service provided by Jason and the team. Users appreciate the seamless management of loyalty programs, the ability to reward customers in custom ways, and the integration with Apple & Google Wallet Passes. The platform is described as intuitive, feature-rich, and supportive of various loyalty initiatives like memberships, referrals, and rewards. Merchants highlight the exceptional support received, the responsiveness of the team, and the willingness to address unique needs and provide tailored solutions. Overall, Toki is highly recommended for its value, functionality, and customer-centric approach.
Highlights
Review RSS Feed
All reviews
Nov. 24, 2025
I’ve had a great experience using this app. The customer support team is outstanding they respond quickly, are incredibly helpful, and truly go the extra mile to solve any issues. Every time I’ve encountered an inconvenience, they’ve provided a prompt and effective solution. It’s refreshing to use an app where you feel supported every step of the way. Highly recommended!
Nov. 20, 2025
Toki has a lot of great features that we were looking for, specifically the ability to do loyalty and have a wallet pass in one platform, and for a much better price than some other options we've used before. Jason has been so available and helpful to us during set up or whenever any issues have arisen, and he's even called out some things he noticed with our program after it went live. Jason and the team have also been very accommodating to features and updates that we've expressed desire for and done things to improve the platform based on our direct feedback with him. I do think the UI could perhaps get some updates to be a little clearer, but Jason has always been available to help us execute anything or help us work through snags so that hasn't really been an actual issue for us. Overall a great a loyalty option for a smaller company that still wants more robust features without the enormous cost of things like Yotpo.
Nov. 18, 2025
Before choosing Toki, we tested several popular loyalty apps, and Toki outperformed them all. Its functionality and pricing are genuinely unmatched. Jason’s customer support has been exceptional, and the team has been incredibly accommodating to our specific program goals. Highly recommend for anyone seeking a cost-effective, customisable, and powerful loyalty app.
Nov. 18, 2025
Toki is absolutely brilliant! The functionality of the app is truly unmatched and the customer support makes set up set up seamless. We've found it integrates really well with Klaviyo and is really easy for our customers to use too!
Nov. 17, 2025
Been using toki for a while now, and Jason n his team have been fantastic, before we started they did a full onboarding video chat, to show us how it works (its a little daunting at first) but once you understand it your away and laughing, even messaged and asked for a little bit of custom work and it was done within 24 hours, Top Notch support. AAA+++
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