Toki Loyalty and Rewards
Earned Loyalty Rewards, Memberships + Referrals
Rating
5.0
feedback
46
chart
#1,545
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
15%
-
Less than a year
72%
-
More than a year
4%
Reviews Summary
The reviews for the Toki Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the Toki team, particularly individuals like Jason, Elise, and Nikita. Customers appreciate the hands-on approach, quick responses to queries, and the willingness of the team to go above and beyond to customize solutions for unique needs. The app itself is praised for being easy to use, customizable, and full of features that streamline loyalty, rewards, and membership programs. Users also value the seamless integration with Shopify and the ability to create engaging activities and challenges for customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 19, 2025
I had been looking for a Membership App on Shopify for quite some time, but none of the existing offerings did the minimum of what you'd expect a true Membership management app to do. The Toki team truly delivered on my requirements and the experience of working with them was nothing short of remarkable. They now have developed one of the most advanced Membership management tools on the App Store, and I cannot thank them enough!
Feb. 18, 2025
Toki had everything we were looking for with a rewards program. We were using two separate integrations for our rewards and affiliate program, but were able to streamline into one platform with Toki. Jason and the rest of the Toki team have been incredibly hands on and helpful during our onboarding process, and with anything else we've needed help customizing honestly. We had a few issues and unique cases that we didn't know how to handle, but everyone on the Toki team was able to help find a custom solution for each problem. We are looking forward to continue using Toki & seeing how much our customer appreciate it too
Jan. 29, 2025
Clearly everyone leaving a review feels strongly about the customer service level at Toki and I couldn't agree more! You don't get that many glowing reviews without actually having the service to back it up. Jason, Nikita, Elise, and everyone at Toki has been a dream to work with. Jason answered my endless barrage of questions and concerns, immediately addressed them quicker than any other provider I've worked with, and came up with excellent solutions for our very unique tech stack. I couldn't recommend them more. The program itself is easy to use, set up, and customize. There are definitely a ton of options out there for loyalty programs, and I'm so glad we went with them. You will NOT get this level of service anywhere else! Thank you to everyone at Toki!!
Jan. 23, 2025
I just had 15 minutes chat with Jason. He dived deep into the innards of Toki and came back with some truly obscure stuff I had given up looking for. Every time I said i just need something else, back in he went and got me it. He is my MAIN MAN!
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