Rating

5.0

feedback

79

Reviews

chart

#1,230

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    20%
  • Less than a year
    67%
  • More than a year
    4%

Reviews Summary

The reviews for the Toki Shopify App are overwhelmingly positive, highlighting the ease of setup, excellent customer support, and a wide range of features that cater to the needs of ecommerce merchants. Customers praise the app for its ability to offer discounts, loyalty programs, and perks seamlessly. The support team, especially Jason, is commended for being responsive, helpful, and going above and beyond to assist with setup and customization. Users appreciate the cost-effectiveness of Toki compared to other loyalty apps and the continuous improvements based on direct feedback. Some mention the need for UI updates, but overall, the app is highly recommended for its functionality and value.

Highlights

Positive customer support experience and responsiveness from the team, particularly Jason
Ease of setup and customization of loyalty programs
Cost-effectiveness compared to other loyalty apps
Continuous improvements based on user feedback
Appreciation for the wide range of features and seamless integration with Shopify

Rating Breakdown

  • 5
    99% (78 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (71)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2026

We migrated from a very basic loyalty system to Toki, and what a difference it is! We can engage our customers much more via challenges, quizzes etc and thus create a community. The support is outstanding. Thank you Jason & team!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

I was after a simple program that could offer customers discounts and perks for their loyalty. Everything was easy to set up and the help from the support team to make sure everything showed in a simple format for my customers was fast and on point!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Great program, all the right tools are here to set your business up for success, and their team, particularly Jason, is SUPER helpful for getting everything set up and dialed in immediately. As someone who has gone through countless add-ons to my shopify store that have been a waist, this is one of the good ones. Can't wait to see what they continue to develop!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Using app

4 months

Total reviews

13

Average rating

4.7

5 / 5 Share

Dec. 5, 2025

Store

8motiv

Using app

14 days

Total reviews

2

Average rating

5.0

All reviews

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