Toki Loyalty Program & Rewards for Shopify

Toki Loyalty Program & Rewards

Dynamic loyalty program with tiers, reviews, and omnichannel
Developer
Toki
Rating
4.9
Feedback
94
Reviews
Chart
#1,833
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Toki loyalty app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by Jason and the team. Users appreciate the ease of customization, seamless integration with Shopify, and the comprehensive feature set offered by Toki. The app's ability to engage and retain customers, automate loyalty programs, and provide a frictionless experience for members has been praised. Customers also value the prompt and helpful support they receive, with Jason being specifically mentioned for his responsiveness, knowledge, and willingness to go above and beyond to assist users. Overall, Toki is highly recommended for its powerful features, flexibility, and dedicated support team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 4%
Less than a month 16%
Less than a year 69%
More than a year 5%
All reviews
5 / 5 Share
Sept. 4, 2026

We truly cannot say enough good things about our experience with Toki — both the platform itself and the team behind it. From the beginning, Jason has been one of the most accommodating, helpful and genuinely kind partners we’ve worked with. He took the time to understand our business, our brand and exactly what we were trying to accomplish, and then worked alongside us to make it happen. Every question was answered quickly, every requested change was thoughtfully considered, and deadlines were always treated with urgency. The functionality of Toki is incredible, while still being extremely easy and intuitive for our customers to use. One of the biggest reasons we chose Toki was its ability to offer both a traditional rewards program and a paid membership program within the same platform. The team worked closely with us to customize the experience around our specific needs rather than forcing us into a one-size-fits-all solution. We also love the additional features, like Apple and Google Wallet integration, that make the customer experience feel even more seamless and elevated. Perhaps most impressive is the value. After comparing Toki to other platforms, the pricing is incredibly reasonable for the amount of functionality, customization and hands-on support you receive. We researched quite a few options before choosing Toki, and we are SO happy we did. The platform is fantastic, but having a responsive, collaborative team behind it has made all the difference. Jason has truly felt like a partner in bringing our vision to life, and we would recommend Toki without hesitation.

Store Using app Total reviews Average rating
COCO The Shop About 1 month 2 5.0
5 / 5 Share
Sept. 2, 2026

Great app, very, very flexible and complex. Jason has been a huge help getting it set up correctly and he's quick to fix any glitches or bugs. He provides great loom videos to guide through, and has even helped via collaborator. Looks elite.

Store Using app Total reviews Average rating
Maison de Femmes Over 1 year 12 4.8
5 / 5 Share
Aug. 3, 2026

This is one of the smoothest and best loyalty apps Ive dealt with on Shopify. Whenever I have any issues, I reach out via the chat and all are very helpful. Jason has helped me multiple times with visuals! Thank you Toki for keeping my customers and myself happy :)!

Store Using app Total reviews Average rating
The Nostalgic Lab About 1 year 2 5.0
5 / 5 Share
July 21, 2026

Toki is a powerhouse of an app, with very well thought-out and user friendly methods of engaging and retaining customers. The ability to customize the loyalty program so granularly has been incredible. The ease at which Toki integrates with various platforms we operate from to automate and track our loyalty program is invaluable. And the customer service is unmatched - highly recommend Jason and his team!

Store Using app Total reviews Average rating
Beauty First About 1 year 2 5.0
5 / 5 Share
July 20, 2026

Jason and the team at Toki are awesome! Will help you with whatever you need!

Store Using app Total reviews Average rating
Luxina 2 months 1 5.0

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