Mexicali Blues review for Toki Loyalty Program & Rewards

April 25, 2025

We are an omnichannel retailer who needed a loyalty program that would provide meaningful customer engagement online while offering simplicity and ease of use in Shopify POS. TOKI has surpassed our expectations in both regards. What we love: -the integration with Apple and Google wallets out of the box -the flexibility with program rewards which support 1:1 dollar matching, or points for rewards, or both -the depth of reward options available in the shopifyPOS app -the astounding speed at which support requests are reviewed, responded to, and resolved. What took some time to get comfortable with: -the nomenclature and controls. this is a very, very flexible/customizable platform, and with that comes complexity and a learning curve that's it really. We are only 30 days post launch, but i feel we have encountered a full set of use cases that give me confidence in this partnership going forward.