Emrald Labs review for Toki Loyalty Program & Rewards

July 16, 2025

We recently integrated this loyalty platform into our website, and it's been such a smooth experience so far. The platform itself is really intuitive. It was easy to set up, and it actually looks great on-site, which was important for us. One of the big highlights was the customer service. Jason was incredibly helpful and patient throughout the entire process, from scoping out what we needed to getting it all implemented. He was great at giving us recommendations and best practices too, which made a huge difference. There are a lot of solid features baked in already, and I’m keen to see the results roll in as our customers start using the program. I also like that it integrates with our CRM, which makes managing everything simpler. Excited to explore even more features like quizzes and advanced analytics as we go. If you’re looking for a loyalty program that's easy to use, looks professional, and comes with fantastic support, I’d definitely recommend Toki!