Tolstoy Shoppable Video & UGC

March 18, 2021

The App is super useful. Not only has it improved my performance, but it also solved so many problems I was struggling with before. I used Tolstoy as an onboarding interactive video experience on my website. Kind of a more personalized way of a chatbot. Using my Tolstoy, leads and clients were able to navigate their way towards the content they were looking for at my website. I can definitely say that it has increased the number of qualified leads I get every month, and as a result, increased my overall sales. I say “qualified”, since by using their analytics I get a full report on each participant’s journey, so I know which options they made before leaving their details, and then when I get back to them I already know exactly what they’re looking for. But not only that, but Tolstoy also lowered the number of support tickets I received. This is also very valuable for me. Leads who struggle to find what they are looking for can get an immediate answer, without me having to get back to them a day later, which normally is too late. It took me a bit of time to understand its potential at the beginning. I must admit that since it’s free I assumed it probably doesn’t generate much value. However, I once contacted their support and they were super nice and wanted to get on a call right away to make sure I make the best possible use of it. So I’d highly recommend reaching out to them if you have any problems. Highly recommended!

Feb. 17, 2021

Super cute app, I used it to create an interactive video on my e-commerce store and customers could answer questions. Love it. Great customer support, too. They helped me personally embed it on my website.

Dec. 28, 2020

The app gives you a great ability to communicate complicated messages in a simple and clear way to customers. We made an instructional video about one of our more complex and expensive systems. This has significantly upgraded our ability to deliver complex content to our customers, and we are going to produce more and more videos with the help of the app. Both training videos and marketing and sales videos. Beyond the functional advantage, it does have a wow effect because you do not see interactive videos every day, it transmits innovation and contributes to the brand. In the process of installing the app and creating the content, we received help from the app staff. Great support.

Dec. 27, 2020

Very cool concept, that allows me to direct my visitors directly to the products that are most relevant to them. I had some trouble getting started and the support team helped me right away! Really good experience.