Tolstoy: Ads, Image, Video
AI images, videos & UGC for your PDP, ads, and...
Rating
4.8
feedback
244
chart
#25
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
8%
-
Less than a month
31%
-
Less than a year
50%
-
More than a year
9%
Reviews Summary
The reviews for the Tolstoy Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers consistently praise the responsiveness, helpfulness, and professionalism of the support staff, particularly mentioning individuals like Earl, Niezl, Emmanuel, Mikaela, and Don. The app itself is described as easy to use, with great features for enhancing the customer experience and driving conversions. Users appreciate the AI capabilities for generating creative content and the ability to add videos to their Shopify stores. However, there are a few mentions of issues with the app's speed and video quality, as well as concerns about high variable costs for extended functions.
Highlights
Review RSS Feed
All reviews
May 11, 2026
I’m still learning and building my Shopify store, but this app has helped me take important steps toward creating a more engaging customer experience. The setup was smoother than I expected, and I appreciate how beginner-friendly the platform feels. I especially like the visual and interactive features that help make my store feel more modern and professional. Looking forward to continuing to grow with it.
May 11, 2026
It's terrible. There's no live customer service—just a bunch of useless AI that can't solve my problem.
April 24, 2026
Earl was very helpful and efficiently solved my issue with creating my account. Appreciate his responsiveness.
April 23, 2026
April 22, 2026
The support team worked in an excellent manner. They were polite and resolved the issue within a day.
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