Tolstoy Shoppable Video & UGC
Create Shoppable Videos on website and Shop app with Tolstoy
Rating
4.9
feedback
187
chart
#36
All reviews
Rating Breakdown
Review RSS Feed
Oct. 26, 2022
I havent used much of it yet but the general upload was easy and Niezl was very helpful. i will write another one after i post.
Thank you for your review. We hope you explore and enjoy the app and its features from interactive videos, shoppable, quizzes, and many more to the fullest!
Oct. 20, 2022
I reached out to customer support regarding Tolstoy not working on mobile devices. Mikaela looked into the matter and was able to let me know why that was happening and how to fix it. It was a seamless process. Great customer service. Love the app but also love that customer service is top notch with Tolstoy.
Thank you so much for your feedback. Our team is continuously improving our app and its features. It’s always rewarding to hear kind words. We love that you love us :)
Oct. 12, 2022
This app is user friendly and allows me to execute what I need out of it. What is the best feature is the extent their customer service team goes. Mikaela was of great help and went above and beyond to make my experience smooth. We all know the issues with communication and making things personal via chat, but she made sure I was helped and my questions were answered. Thank you, Mikaela!
Thank you so much for the heartwarming review! We are looking forward to working with you and hoping you can utilize all our features!
Oct. 3, 2022
Only using for a few days but I have to say, this is one of the best apps I've discovered for my store. It's always a struggle to make things personal online and truly have a conversation with customers but this makes it very easy. Very fast support, so far I'm extremely happy with the whole app.
Thank you very much for the review! We are very delighted to know that you are happy with the app and the support. We are happy that you are utilizing the quiz feature.
Sept. 29, 2022
I started using Tolstoy beta version since 2020 in my old store and recently installed in my new store. Thank you so much to Tolstoy's support team for transferring the perks over to my new store. With Tolstoy, I'm able to create interactive shoppable video widget at the bottom corner of my webpage for customers to have a closer look at each product. You can even include a few buttons with jump logic so you'll know what customers are looking for. I'm also able to embed videos on a specific page and hide widget on other pages. Tolstoy now has a new feature 'video feed' which enables you to make a page similar to an Instagram or TikTok feed, but with more interactive features. I'm excited to use it too. Their analytics page is also detailed but comprehensive so you'll know which is your best performing Tolstoy video series. My only regret was not to start using it earlier, but I'm grateful to be able to use this app for better retention and customer experience. Their support team are very friendly and effective, so you're in good hands. Once again, thank you Team Tolstoy for helping us online shop owners make better websites :)
What a phenomenal and comprehensive review! Thank you so much! 😍 We're so pleased to know that your customers are getting more involved with the use of shoppable widgets and video feeds. We also love how you're utilizing the Analytics feature to identify customers' engagement with your Tolstoys. We'll ensure to add more fresh features for you to appreciate!
Sept. 23, 2022
I downloaded Tolstoy after several recommendations. Very user-friendly app. Still i needed some help; so I got help from Niezl. She was super helpful. Later on I contacted once again to ask various questions regarding technical issues and Mikaela resolved all of them for me. Very fast to answer, very problem-solving oriented stuff. Now I use Tolstoy on my website and I love it. Thank you all!
Wow, thank you very much for the review! 🤩 We are delighted to know that you are happy with the app and the support. You inspire us to keep on improving.
Sept. 20, 2022
Had a problem with the account login, Mikaela and the support team fixed in under 1 hour. Great support!
Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform.
Sept. 15, 2022
Huge fan of the app! Also, when I had questions Mikaela came to the rescue. Thanks so much for the amazing app and wonderful team that you have!
Thank you so much for your feedback!🔥
Sept. 15, 2022
I love this app. It is such a great way to be that much more interactive with your customers. The customer support is A-1. They answer you back super quickly with all the answers to your questions and really walk you through anything you don't understand. They even provide video how-tos so that you know exactly how to go about doing what you need to get done on the app. Mikaela is awesome. She's been helping me from the beginning and I love the fact that I can go straight to her with my questions. So you can mantain communication with the same customer care representative if you'd like. This makes things so much easier because she already knows my business. I highly recommend the Tolstoy app.
Wow, thank you so much for your remarkable review! We're thrilled to know that you're happy with the app and with the support Mikaela has provided you. We're very grateful for the recommendation. 😍
Sept. 12, 2022
Very easy to use and 10/10 customer support -> some cool features there too to add another level of experience to people visiting your webstore, really like this app!
We're so glad you liked the app and that you're pleased with our support! We'll make sure to add some more cool stuff for you to enjoy! 🤩
Sept. 8, 2022
The best customer service and the app is truely amazing. I would recommend everyone who are serious with conversions and customer care to use this.
We are so glad that you're pleased with our support and the product! Thank you so much! 😍
Sept. 6, 2022
So far so good. I've only had it for a few weeks and haven't completely utilized all the functionality yet, but excited to continue to use the app!
Wow, thank you so much for your review! We love how you're using the widget to help visitors navigate your store. We're excited to see what else you create with Tolstoy 🔥
Aug. 29, 2022
This is hands down the best app that I have ever used. I am over the moon that I found this app. If you are considering adding this to your store, just do it! Guarantee you will LOVE IT! My customers are loving it and it really enhances my website. Took my website to another level for sure. Easy to use is an understatement and the support is phenomenal. Get it now. You will be so happy you did.
Wow, what an incredible review! We are so glad you're getting engagement from customers and that you're getting that added value out of Tolstoy 😍
Aug. 29, 2022
Great app with great support! Had a few technical issues installing this app and the team were amazing in offering support and helping me get everything set up. This app is great for creating an interactive shopping experience, particularly when showcasing your products in use on product pages. Highly recommend!
Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform. We're super excited to see what you create next 🔥😍
June 21, 2022
Great App! Have only created and installed a product quiz which been the direct driver for around 40% sales. The customer service is always prompt and helpful. Can't wait to play around use more features! Thanks Tolstoy
So happy to hear!! Love how you're using Tolstoy to help your customers find the perfect product for them 🔥 Thank you so much for your amazing feedback.
June 15, 2022
Tolstoy is super easy to use! Lots of different functionality and great customer service. We're looking forward to testing different tactics with the app.
Wow, thanks! We're also super excited to see what you'll do with it!
June 14, 2022
Great app, new way of interacting with your clients, and its so easy to use! Will be using this even when it goes to the payed plans.
Thank you so much for your feedback! We're so glad you're enjoying the app!
May 31, 2022
I used this application it is very good I just think that the girl in the video test needs to go to the hairdresser apart from that everything is perfect
Haha, we think that all of our team members have great hair ;) Than you for your review, we're super glad to hear you're enjoying the app!
May 29, 2022
Future of retail! Warning. Future of retail! Warning. Future of retail! Warning.Future of retail! Warning.
Haha, thank you so much! We love your use of our Add to Cart feature to create shoppable Tolstoys!
May 25, 2022
This app allowed us to easily add customisable content to elevate our store, EDMs, SMS and user experience . The support is also top level! Such a great brand to work with as well, their vision and willingness to listen and action is what sets them apart!
It's been a pleasure working with you as well, thank you so much for your feedback! Excited to see what you'll create next with Tolstoy 🔥