Tolstoy AI Shoppable Video UGC
Drive Sales with Video Commerce, AI images & videos, AI...
Rating
4.7
feedback
207
chart
#32
All reviews
Review RSS Feed
Dec. 8, 2022
Amazing customer service! Quick and helpful, making it a joy to use this app. Highly recommend *****
Wow, thank you for your review! We're excited for you to enjoy all the app's features - from widgets, embed, stories, carousel, and many more!
Dec. 7, 2022
I really love this app. It's so easy to customize. And customer service is easy to access. They were able to help me navigate nd make the changes I needed to the app in no time at all.
Thank you for the wonderful review. It's great that you're using the Rules and Widget features! We appreciate you loving the app and valuing customer support. We hope to see more of your amazing content!
Nov. 24, 2022
Nietzl was amazing, really helpful. There a few issues with launching the app onto my website but she was able to help quickly
Thank you for your review. We're very pleased to know that you are happy with the support. 😍 We're excited to see more of your interactive videos! Hope you'll also try our stories and carousel features.
Nov. 23, 2022
Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.
Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality into the spotlight. We hope you explore the app more and we're excited to see what else you create with Tolstoy 🔥
Nov. 16, 2022
Tolstoy is amazing and so is their customer service. Maxwell was so helpful and responsive when I had questions about the app!
Big thanks for your review! We hope you continue to amaze your visitors with an interactive video experience.
Nov. 8, 2022
Great app. Gives you the ability to add authentic content to your store. Niezl from CS was super helpful too.
Thank you for the lovely review! We hope you continue to showcase your unique brand identity in the most authentic way possible through the app.
Oct. 20, 2022
I reached out to customer support regarding Tolstoy not working on mobile devices. Mikaela looked into the matter and was able to let me know why that was happening and how to fix it. It was a seamless process. Great customer service. Love the app but also love that customer service is top notch with Tolstoy.
Thank you so much for your feedback. Our team is continuously improving our app and its features. It’s always rewarding to hear kind words. We love that you love us :)
Oct. 12, 2022
This app is user friendly and allows me to execute what I need out of it. What is the best feature is the extent their customer service team goes. Mikaela was of great help and went above and beyond to make my experience smooth. We all know the issues with communication and making things personal via chat, but she made sure I was helped and my questions were answered. Thank you, Mikaela!
Thank you so much for the heartwarming review! We are looking forward to working with you and hoping you can utilize all our features!
Oct. 3, 2022
Only using for a few days but I have to say, this is one of the best apps I've discovered for my store. It's always a struggle to make things personal online and truly have a conversation with customers but this makes it very easy. Very fast support, so far I'm extremely happy with the whole app.
Thank you very much for the review! We are very delighted to know that you are happy with the app and the support. We are happy that you are utilizing the quiz feature.
Sept. 20, 2022
Had a problem with the account login, Mikaela and the support team fixed in under 1 hour. Great support!
Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform.
Sept. 12, 2022
Very easy to use and 10/10 customer support -> some cool features there too to add another level of experience to people visiting your webstore, really like this app!
We're so glad you liked the app and that you're pleased with our support! We'll make sure to add some more cool stuff for you to enjoy! 🤩
Sept. 8, 2022
The best customer service and the app is truely amazing. I would recommend everyone who are serious with conversions and customer care to use this.
We are so glad that you're pleased with our support and the product! Thank you so much! 😍
Sept. 6, 2022
So far so good. I've only had it for a few weeks and haven't completely utilized all the functionality yet, but excited to continue to use the app!
Wow, thank you so much for your review! We love how you're using the widget to help visitors navigate your store. We're excited to see what else you create with Tolstoy 🔥
Aug. 29, 2022
This is hands down the best app that I have ever used. I am over the moon that I found this app. If you are considering adding this to your store, just do it! Guarantee you will LOVE IT! My customers are loving it and it really enhances my website. Took my website to another level for sure. Easy to use is an understatement and the support is phenomenal. Get it now. You will be so happy you did.
Wow, what an incredible review! We are so glad you're getting engagement from customers and that you're getting that added value out of Tolstoy 😍
Aug. 29, 2022
Great app with great support! Had a few technical issues installing this app and the team were amazing in offering support and helping me get everything set up. This app is great for creating an interactive shopping experience, particularly when showcasing your products in use on product pages. Highly recommend!
Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform. We're super excited to see what you create next 🔥😍
June 21, 2022
Great App! Have only created and installed a product quiz which been the direct driver for around 40% sales. The customer service is always prompt and helpful. Can't wait to play around use more features! Thanks Tolstoy
So happy to hear!! Love how you're using Tolstoy to help your customers find the perfect product for them 🔥 Thank you so much for your amazing feedback.
June 15, 2022
Tolstoy is super easy to use! Lots of different functionality and great customer service. We're looking forward to testing different tactics with the app.
Wow, thanks! We're also super excited to see what you'll do with it!
May 25, 2022
This app allowed us to easily add customisable content to elevate our store, EDMs, SMS and user experience . The support is also top level! Such a great brand to work with as well, their vision and willingness to listen and action is what sets them apart!
It's been a pleasure working with you as well, thank you so much for your feedback! Excited to see what you'll create next with Tolstoy 🔥
May 12, 2022
Love this product and the support is incredible!! Great way to interact personally with customers on your site.
Hi there! Thank you so much for your kind words! We love how you're using Tolstoy to greet your audience and explain to them about your product. Excited to see what else you'll do 🔥
April 21, 2022
The Tolstoy widget was so quick to set up with a very friendly user interface. The customer support team is top notch and responds to all my questions within 24 hours and have helped me troubleshoot a variety of situations.
Thank you so much for your feedback! It was a pleasure speaking to your team and we're looking forward to see what you'll create with Tolstoy!