TopDawg Wholesale Dropshipping
Shopify App with Wholesale Product Suppliers that Dropship
Rating
4.3
feedback
29
chart
#1,521
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
7%
-
Less than a month
7%
-
Less than a year
62%
-
More than a year
17%
Reviews Summary
TopDawg, a Shopify App, has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, the app is praised for its exceptional customer service, with users highlighting fast response times and helpful interactions with the support team. Many users appreciate the wide range of quality products offered by TopDawg, as well as the seamless integration with Shopify. The app's user-friendly interface and the ability to easily manage inventory are also mentioned as strengths. Additionally, the app's USA-based shipping is seen as a benefit for those selling exclusively in the country. However, on the negative side, some users express concerns about the pricing structure of TopDawg, with complaints about membership fees, order processing fees, and high product costs. Some users also mention difficulties in updating stock numbers and prices, as well as issues with product selection and quality. Despite these drawbacks, the majority of reviews emphasize the app's strong customer service and product variety.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 25, 2024
TopDawg is great fast response time when you have questions or issues. They are always willing to go above and beyond to fix any problems you may have. Thank you, The Healing Pen Store
Oct. 4, 2024
I had a great experience with TopDawg's customer support—seriously, they were amazing. Unfortunately, my website didn't make it. Pricing was the real killer. I was spending nearly $500 a month on apps and domain fees, and even though my SEO strategy was spot-on, I couldn't keep up with the costs. Paying Facebook and Google thousands for marketing was out of the question. The only visitors I got were people from Nigeria trying to sell me their services. It was so frustrating. I ended up giving up because I was spending more supporting other companies than making money. I've realized that luck plays a bigger role than just having the right SEO or marketing strategy.
Dear TechFlowDepot, Thank you so much for your 5-star review and for sharing your honest experience. We're thrilled to hear that our customer support exceeded your expectations—that’s something we take a lot of pride in. We're truly sorry to hear that your website didn’t work out as planned. Running an online business can certainly be challenging, especially with rising costs for apps, marketing, and other resources. It sounds like you put a lot of effort into it, and we completely understand how frustrating it can be when things don't go as expected. If you ever decide to revisit your eCommerce journey or need any support in the future, we’ll be here to assist you. Your feedback is invaluable, and we wish you all the best in your future endeavors!
Aug. 8, 2024
Blessings I must say, Top Dawg lives up to their name! I've been on the search for the right supplier for weeks, had some good leads etc. however, my very first human interaction with Top Dawg was EVERYTHING! On point! My man Paul is the real MVP. I immediately knew I was in good hands, in the right place... Its clear from the get go why their name is Top Dawg from the exceptional benefits they offer such as seamless integration, automation, and an extensive & growing catalog in various industries. I'm definitely locked in & I highly recommend them if you're in need of a passionate, innovative, quality, & efficient partner. Stay Well, Stay Blessed, Stay You TOP DAWG FOR PRESIDENT!
Dear PawllyWorld, Thank you so much for your uplifting and encouraging review! We’re thrilled to hear that your experience with TopDawg has been so positive, and it’s wonderful to know that Paul made such a strong impression on you—he truly is an MVP on our team! We take great pride in providing exceptional service, seamless integration, and a diverse, ever-growing catalog to support our partners in their success. Your words confirm that we’re on the right track, and they motivate us to continue delivering the best possible experience to all our customers. It’s an honor to be your chosen partner, and we’re excited to support your business as you grow. If there’s anything more we can do to help, please don’t hesitate to reach out. Stay Well, Stay Blessed, and Stay You. TopDawg for President—We’re all in! Best regards, TopDawg Customer Support Team
July 15, 2024
It's ridiculous that you have to pay a membership fee just to see pricing, then on top of that pay them for their products, I'll stick to Printful which is 10x better and no membership fee for people starting out. This app is the definition of a greedy corporation.
Dear WolfBerri, I hope this message finds you well. My name is Robert, and I am writing to you on behalf of TopDawg regarding the recent one-star review you left on our app and the subsequent comment you made. We genuinely value feedback from our users as it helps us to continually improve our services. However, I noticed that you installed the TopDawg app on July 15th and uninstalled it after just seven minutes. Given this brief period, we believe it would have been challenging to fully explore our services and understand the comprehensive product offerings we provide. I want to clarify a few points you raised in your comment. First, you can see the standard wholesale pricing on our Start-Up plan. If you need assistance finding where this is located, please do not hesitate to reach out to our support team. We are more than happy to guide you through the process. Unlike Printful, TopDawg operates as a dropshipping platform with thousands of suppliers listing their products in our catalog. The suppliers on our platform expect to be paid for the products they are shipping to customers on the retailer's behalf, offering wholesale pricing so that retailers can make a profit on their sales. This model allows us to provide a wide variety of products from numerous suppliers, enhancing the range and flexibility available to our retailers. Regarding the membership fee, it is in place to ensure that we can maintain a high-quality platform, support our extensive supplier network, and offer robust customer service to our users. Our goal is not to be a "greedy corporation," but to create a sustainable business model that benefits both our suppliers and retailers. We are committed to providing value and ensuring our users can thrive in their business endeavors. We highly encourage users to reach out to our support team to resolve any concerns they might have. If you encountered any specific issues or have any concerns that led to your review, we would greatly appreciate it if you could share them with us. This would allow us to address any problems and ensure we provide a better experience for you and other users in the future. Thank you for your time and consideration. We look forward to hearing from you and hope to have the opportunity to serve you better. Best regards, The TopDawg Support Team
Jan. 28, 2024
Fast customer service!
Hi Luxvetco, Thank you so much for your 5-star review. We love to hear that the TopDawg support team is responsive to our customers’ needs. Your business is especially important to us and thanks for choosing to work with TopDawg and for being a crucial part of our dropshipping platform.
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