TopDawg Wholesale Dropshipping
Dropshipping Suppliers in the USA - Wholesale Products Catalog
Rating
4.1
feedback
22
chart
#1,781
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
27%
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Less than a year
64%
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More than a year
5%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. On the positive side, customers appreciate the fast shipping, good product quality, and smooth communication provided by the app. The customer service, particularly from a representative named Paul, is highly praised for being professional, attentive, and dedicated to resolving issues efficiently. Users also highlight the wide range of products available and the ease of connecting with the platform for dropshipping. However, there are negative aspects mentioned as well. Some users experienced low return on ad spend (ROA) due to high product costs and shipping fees, leading to difficulties in selecting profitable items. There were also complaints about out-of-stock items, lack of product pictures for professionalism, and issues with inventory accuracy and delivery timeframes. Despite these challenges, the app's customer service and support were generally well-received.
Highlights
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All reviews
Feb. 11, 2026
Unfortunately, they trick you into signing up for the $400/year plan when you are first starting out and even if you cancel within 30 days because you couldn't find any products you like, you do NOT get that refunded to you. They make you immediately downgrade though, effective immediately, so how does that make sense? If I was charged for a premium plan for 1 year, I should have access to that premium plan for 1 year. I will not use TopDawg again... another predatory shopify app.
Jan. 8, 2026
We do not recommend - to us the ROA seemed extremely low. the Cost of the product plus their excessive shipping cost= for us to Low of a ROA, sometime to a negative profit margin so hard to select profitable items to import also so many items we felt were out of stock. There were order issues after ordered where a product went out of stock, yes we were refunded but as an internal credit they do not refund back to the original payment, and few items had longer than expected delivery timeframe. -Sad we really wanted this company to work for us. A special Shout Out to the CS agent Paul who we feel is awesome and always resolved order issues to the best he could but we feel the website needs more work. was hard to filter and sorting for prices low to high, etc.
We’re sorry to hear that TopDawg ultimately wasn’t the right fit for your business. As a wholesale dropshipping platform, product costs, shipping rates, and delivery timelines are determined by individual U.S.-based suppliers and third-party carriers. Shipping is calculated based on factors such as weight, dimensions, and distance, and is not set by TopDawg. Dropshipping can involve slimmer margins depending on product selection, pricing strategy, and shipping variables, which is why we encourage retailers to evaluate landed costs and profitability before importing products. Inventory availability is also dynamic, and while rare, items may sell out between order placement and fulfillment. In those cases, refunds are issued as account credits in accordance with our published refund policy. We appreciate your feedback regarding filtering and catalog usability, as we’re continually improving the platform based on retailer input. While we’re disappointed we couldn’t meet your expectations, we truly wish you success in finding a solution that better aligns with your business model.
Dec. 19, 2025
“Fast shipping, good product quality, and smooth communication. Very satisfied with the service.”
Thank you for the great review! We’re glad to hear you had a positive experience with fast shipping, product quality, and communication. We appreciate your support and look forward to continuing to help you grow your business.
Dec. 12, 2025
These guys are awesome and do not play around when it comes to customer service. So far one happy customer here. Looking forward to doing business.
Sept. 29, 2025
I am starting a very specific niche. I was looking for somewhere to source these products from the US to cut the shipping times. They offer many products that I would love to have sold and promoted but the lack of pictures they made available to me made it impossible to sell with any professionalism. When i reached out to them they offered no help. He just said that they have many people that do well with what they give them to work with. Even their chatbot offered me 7 free days with more pictures available to me. Apparently more are available if you pay them more money. When i emailed them he straight up said some suppliers don't give them more pictures. So I'm not sure which one is the truth. In any case the actual customer service person never offered me anything to try only saying that basically if they can do it I can. Thanks but no thanks. There are many more people to work with that actually offer real customer service.
Thank you for taking the time to share your feedback. We’re sorry to hear that TopDawg wasn’t the right fit for your business needs. To clarify, TopDawg works with thousands of independent U.S.-based suppliers, and product images are provided directly by each supplier. While many suppliers offer extensive image libraries, some provide a more limited number of photos. We’re always transparent about this, and retailers ultimately decide which products align with their branding and marketing standards. Our free Start-Up plan is designed for browsing and evaluation, while the 7-day trial on eligible plans allows retailers to explore additional product details and features before committing. During your interaction with our support team, they accurately explained these limitations and responded promptly, though we understand this may not have met your expectations. We genuinely appreciate your feedback, as it helps us continue improving communication and setting clear expectations. We wish you the best of luck with your niche store and future endeavors.
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